Member Information

Welcome!

At CareSource, our main goal is to keep our members healthy. We cover all services required by Michigan Medicaid.

CareSource gives you access to your own doctor - a doctor who handles all of your medical needs. We call this your Medical Home. Your doctor can also direct you to a specialist or hospital, when needed. CareSource offers care through participating health centers and private doctors across the state.

Coverage from head to toe

You can turn to us for many health services. These include:

  • Doctors visits
  • Emergency care
  • Hospital stays
  • Check-ups
  • Shots
  • Medicine
  • And much more

As a CareSource member, you never have a co-pay

You can go to any health care provider who participates with CareSource. We encourage regular check-ups and preventive care to help you and your family stay in good health. We also focus on the special needs of children, babies, and expectant mothers.

Plus, we offer more benefits like:

  • Member Services at 1-800-390-7102 (TTY for the hearing impaired: 1-800-649-3777 or 711)
  • CareSource 24, our 24-hour nurse advice line
  • Free transportation to doctor's visits
  • Health Coaches who will work with you one-on-one to help with any special medical needs like asthma, diabetes, hypertension and more
  • The Michigan Quitline to help you quit smoking
  • Member Health Education through our website, newsletters, and brochures

Our Member Handbook tells you all you need to know about CareSource. Our Find a Doctor website search tool helps you find a doctor close to where you live.

 

Welcome pregnant moms!

Now that you're pregnant, it's important to take care of yourself.  CareSource wants you to have a healthy pregnancy and baby. We want to make sure you get the care you need.

You may go to any CareSource participating Obstetrician or Gynecologist (OB/GYN). We can help you if you are a new CareSource member and have been seeing an OB provider who does not participate in our plan. Just call Member Services at 1-800-390-7102.

Maternal Infant Health Program (MIHP)

Another resource that is available to you is the Michigan Maternal Infant Health Program (MIHP). This is a free program that can help you have a healthy pregnancy. Services include:

  • Prenatal teaching about your changing body and the growth and development of your baby
  • Childbirth education classes
  • Nutritional support and education
  • Help with personal problems that may complicate your pregnancy
  • Newborn baby assessments
  • Referrals to community resources and help in finding baby cribs, car seats, clothing, food and housing
  • Help with transportation to pregnancy related appointments
  • Support to stop smoking

If you would like to participate, ask your doctor to refer you or call your local Health Department.  You can also call Member Services at 1-800-390-7102. For a list of providers, click on MIHP.  For more information about this program, click on MDCH.

Join our Board of Directors

Do you have ideas for how CareSource can better serve our members? We want you to help lead our health care plan. We invite you to be part of the process.

CareSource's Board of Directors has responsibilities like:

  • Overseeing the entire health care plan
  • Approving ideas for its management
  • Keeping track of how the plan is doing

The Board of Directors is your chance to be heard. The Board is made up of other members and professionals, all people who care about CareSource.

How to join

To be on the Board of Directors, you must apply and be able to attend four-to-six meetings a year. Most meetings are held by telephone, and some are in Okemos, Michigan, near Lansing. We will reimburse your expenses. You must be a CareSource member.

If you're interested in joining the Board of Directors, please call Member Services at 1-800-390-7102. Ask for a Board of Directors application. Your application will be reviewed and, if there is a member board vacancy, you'll be contacted.

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