Where to get Care

CareSource strives to provide the information about your CFC benefits online so that you can find what you are looking for quickly and easily. To get more details, please see the Member Handbook.

Primary care

You should see your Primary Care Physician (PCP) for all routine visits. Some examples are:

  • Routine checkups and tests
  • Colds/flu
  • Earache
  • Rash
  • Sore throat
  • Removal of stitches
  • Pain management

Urgent care

You can visit an urgent care center for non-emergency situations to keep an injury or illness from getting worse. You can go when your PCP's office is closed.

If you aren't sure, you can:

  • Call your PCP and ask. You can call your PCP, or a back-up doctor, at any time
  • Call our toll-free, 24-hour nurse advice line at 1-866-206-0554
  • Go to an urgent care center listed in your Provider Directory

After you go, always call your PCP to schedule follow-up care.

Emergency care

An emergency is something you think is so serious that it must be treated right away by a doctor. We cover care for emergencies both in and out of the county where you live. Examples are:

  • Miscarriage/pregnancy with vaginal bleeding
  • Severe chest pain
  • Loss of consciousness
  • Uncontrolled bleeding
  • Rape
  • Major burns