Ohio CFC Member Campaigns

CareSource Changes Transportation Vendor

Effective April 1, 2011, Provide-a-Ride will no longer provide transportation services to CareSource members. CareSource will instead be using TMS for statewide transportation services.

To schedule transportation on or after April 1, 2011, Members should call CareSource Member Services at 1-800-488-0134 (TTY: 1-800-750-0750 or 711). Select the menu option for member, then transportation.

CareSource will still give all members 30 one-way trips per member per calendar year to health care, redetermination and WIC visits. An added service with the new transportation vendor is same-day rides for hospital discharges. Members will need to use the same process to request this service.

CareSource may require prior authorization for trips more than 30 miles one way. TMS will request authorization from CareSource for you.

Members can continue to use Provide-a-Ride until March 31, 2011. If you who have appointments scheduled with Provide-a-Ride on or after April 1, 2011, you will need to call CareSource to reschedule those appointments.

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Keeping Your CareSource Benefits Has Never Been Easier!

Is it time to renew your Medicaid benefits? If so, we have good news!

The State of Ohio is making it easier for you and your family to keep your CareSource health benefits. All you need is a phone.

Your county caseworker can renew your benefits by phone, fax or even e-mail. You do not have to fill out an application or make an appointment at the county office. And, now you only have to renew your Medicaid benefits once a year!

There’s no need to go without health care coverage for even a single day. Renew your benefits on time!

For more information call 1-800-324-8680 or talk to your county caseworker.

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Do you know an uninsured child?

Ohio is trying to connect kids to health care coverage. Many are eligible for Medicaid but have not enrolled. Uninsured children miss more school and are more likely to go without basic medical care or prescribed medicine.

Do you know a child who does not have health insurance? If so, talk to their parent or guardian. Tell them to contact one of the following:

  • The Medicaid Consumer Hotline at 1-800-324-8680.
  • The Ohio Benefit Bank at 1-800-648-1176.
  • Their local county Department of Job and Family Services.

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Has your child had a check-up lately?

Your child needs regular check-ups with his or her doctor to stay well.  This is important even if your child isn't sick.  The doctor will check to make sure your child is growing and doing the right things for his or her age.  Your doctor may give your child important immunizations at this visit.  The doctor might also do a lead screening test.  Please call today and make an appointment for a well-child checkup.

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Did you know Lead Poisoning can be prevented?

Lead Poisoning is a serious problem, especially for young children.

Please ask your doctor if your child should be tested for Lead Poisoning. The test is simple, and CareSource pays for it.

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Stay Healthy with Annual Exams

Regular medical checkups are the best way to stay healthy. They can help prevent serious illnesses and diseases.

You should visit your primary care doctor once a year for a checkup, even if you don’t feel sick. Children under age 2 need to go more often since babies grow so fast. The checkup is called a Healthchek exam for children from birth through age 20. Even after age 20, adults still need to keep getting an annual checkup. Call your doctor to schedule a checkup today.

For more health tips, visit the Health and Wellness sections of our website.

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24-Hour Nurse Advice Line

Health questions can pop up at any time. That’s why CareSource has CareSource 24, our 24-hour nurse advice line. You can call any time of the day or night, seven days a week. A nurse will always be ready to answer your questions and help you decide where to go for care.

For more information about CareSource 24, visit the Benefits and Services section of our website.

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Please perform EPSDT exams

EPSDT or well-child exams for children under the age of 21 are very important. These exams can be performed at the time of an acute-care visit if indicated. An important component of the EPSDT exam is ensuring that your patients are up-to-date with their immunizations and lead screening. Please take every opportunity to perform an EPSDT exam.

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