Contact Us
CareSource knows that understanding health care can be confusing. We strive to make it easy for providers, members and the community to work with us, whether online or over the phone.
If you are having trouble finding the information you are looking for on our website or have more questions, please call us at 1-877-892-7482 (TTY: 1-800-750-0750 or 711). Our Member Services staff is happy to answer your questions Monday through Friday, 7 a.m. to 7 p.m.
If you have questions about your health, please call CareSource 24, our 24-hour nurse advice line, anytime day or night at 1-866-206-0701 (TTY: 1-800-750-0750 or 711).
Holiday schedule
CareSource and CareSource Member Services are closed on the following holidays:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day and the day after
- Christmas Eve and Christmas Day
If the holiday falls on a Saturday, the company will be closed on the Friday before. If the holiday is on a Sunday, we will celebrate the Monday after.