Campaigns

CareSource Celebrates 20th Anniversary

CareSource is celebrating 20 years of playing an integral part in Ohio and Michigan's Medicaid programs. From the company's humble beginnings in 1989 as the Dayton Area Health Plan, CareSource has grown from managing the health care of just a few thousand members in Ohio, to the fourth largest Medicaid managed care plan in the nation. Today, CareSource serves more than 730,000 members in Ohio and Michigan.

Read more

Return to home page

CareSource Foundation Announces Grants

The CareSource Foundation recently announced its latest round of health grant awards.  The Foundation focuses funding on three key areas including critical trends in children's health, crisis support, community health issues, special needs populations and issues of the uninsured.

Read more

Return to home page

CareSource Launches Innovative Web-Based Service

CareSource recently announced the launch of its new Member Profile, an innovative, web-based service that provides physicians and other healthcare providers with easy-to access, comprehensive patient historical information designed to improve patient quality and outcomes. The Member Profile is designed to pull from a variety of data sources and presents a complete view of recent utilization, clinical quality and medication history. This represents a major step forward in effectively managing the healthcare of CareSource's primarily Medicaid population.

With its comprehensive view of patient medical and pharmacy data, CareSource’s Member Profile can help you improve your CareSource patients’ health outcomes. The profile can help you determine an accurate diagnosis more efficiently, reduce unnecessary diagnostic tests, and minimize ER visits.  Accessing the Member Profile feature is fast and easy.  Participating providers will find the Member Profile within the CareSource Provider Portal.

Read more

Return to home page

Preventive screenings are covered services for CareSource members

Please encourage your female patients to contact their Primary Care Provider to schedule a mammogram, PAP test, and Chlamydia screening.

Your patient’s health is important to us. During this cold and flu season, CareSource:

  • Is covering Influenza vaccines, including the H1N1 vaccine, as a member benefit.
  • Wants to make it easier for you, so we have lifted the prior authorization requirement on Tamiflu and Relenza.
  • Wants your patients, our members, to know they can call CareSource 24 at 1-866-206-0554 (TTY 1-800-750-0750 or 711) if they need immediate assistance when your office is closed.
  • Invites you to visit the Centers for Disease Control website for the most up to date information on vaccination planning. The Information about the availability and recommendations for the H1N1 vaccine is changing every day.

CDC information posted on 9/18/09 stated that the vaccine will be shipped by mid October to clinics, offices, health departments, and other project area-designated sites which may include a mix of public health and private sector sites via centralized distribution. This is the same process that is used to ship vaccines for the childhood immunization program to immunization providers. H1N1 vaccine will be procured and purchased by the federal government and made available for vaccinators at no cost. Since there will be no charge for the vaccine itself; the only payment that will be made is the fee for the administration of the vaccine. Please contact your Health Department for more information.

Help Your Patients Take Control of their Diabetes

Physicians and facilities that consistently follow best practices often have excellent outcomes.  Working together to help our CareSource members manage their health conditions is an essential part of the provider-health plan relationship.

To help your patients take control of their diabetes, please ensure that they receive the recommended diabetes screenings such as:

  • Hemoglobin A1c test
  • LDL levels
  • Blood pressure check
  • Retinal eye exam
  • Microalbumin screening

Find additional Clinical Guidelines on our Ohio and Michigan sites

Return to home page  

Stay Healthy with Annual Exams

Regular medical checkups are the best way to stay healthy. They can help prevent serious illnesses and diseases.

You should visit your primary care doctor once a year for a checkup, even if you don’t feel sick. Children under age 2 need to go more often since babies grow so fast. The checkup is called a Healthchek exam for children from birth through age 20. Even after age 20, adults still need to keep getting an annual checkup. Call your doctor to schedule a checkup today.

For more health tips, visit the Health and Wellness sections of our website.

24-Hour Nurse Advice Line

Health questions can pop up at any time. That’s why CareSource has CareSource 24, our 24-hour nurse advice line. You can call any time of the day or night, seven days a week. A nurse will always be ready to answer your questions and help you decide where to go for care.

For more information about CareSource 24, visit the Benefits and Services section of our website.

Your health is important to us. During this cold and flu season:

* Flu shots, including the H1N1, are a covered CareSource benefit.

* If you have questions such as: 

  • Do I need a flu shot?
  • Is H1N1 more dangerous than the seasonal flu?
  • What medications are available?
  • Where can I get the flu shot?
    Please talk with your PCP about the flu or getting the flu shots.

* Information and the availability of the H1N1 shot are changing every day. Go to the Centers for Disease Control for the most current information on vaccination planning.

Provider Toolkit

At CareSource, we’re making it easier for you to get the information you need – whenever you need it! Our new Provider Toolkit offers helpful information about a variety of items including:

  • Policy Updates
  • Manuals
  • Forms
  • Assessment Tools
  • Frequently Asked Questions
  • External Web Links

Also, our Provider Toolkit includes a “Favorites” feature so that each time you visit it will automatically remember the sections you use.
We hope participating providers will find the Toolkit a valuable resource in helping serve your CareSource patients. Our new Provider Toolkit is located within the CareSource Provider Portal.

Please perform EPSDT exams

EPSDT or well-child exams for children under the age of 21 are very important. These exams can be performed at the time of an acute-care visit if indicated. An important component of the EPSDT exam is ensuring that your patients are up-to-date with their immunizations and lead screening. Please take every opportunity to perform an EPSDT exam.

Did you know Lead Poisoning can be prevented?

Lead Poisoning is a serious problem, especially for young children.

Please ask your doctor if your child should be tested for Lead Poisoning. The test is simple, and CareSource pays for it.

By knowing the ABC's of diabetes, you can take control.

Ask your doctor if you should have:

  • An A1c blood test
  • Blood pressure check
  • Cholesterol screening

Also, don't forget your eye exam.

Keeping Your CareSource Benefits Has Never Been Easier!

Is it time to renew your Medicaid benefits? If so, we have good news!

The State of Ohio is making it easier for you and your family to keep your CareSource health benefits. All you need is a phone.

Your county caseworker can now renew your benefits by phone, fax or even e-mail. You do not have to fill out an application or make an appointment at the county office. And, now you only have to renew your Medicaid benefits once a year!

There’s no need to go without health care coverage for even a single day. Renew your benefits on time!

For more information call 1-800-324-8680 or talk to your county caseworker.

Ask your Primary Care Provider

Be sure to talk with your Primary Care Provider about what annual exams you need to stay healthy.

Controlling your asthma

It is important to take the medicines your doctor gives you. This is very important if you have asthma. Your doctor or a CareSource nurse can answer any questions you have about your medicine.

Do you know an uninsured child?

Ohio is trying to connect kids to health care coverage. Many are eligible for Medicaid but have not enrolled. Uninsured children miss more school and are more likely to go without basic medical care or prescribed medicine.

Do you know a child who does not have health insurance? If so, talk to their parent or guardian. Tell them to contact one of the following:

  • The Medicaid Consumer Hotline at 1-800-324-8680.
  • The Ohio Benefit Bank at 1-800-648-1176.
  • Their local county Department of Job and Family Services.

Attention Primary Care Providers

Your customized CareSource Clinical Practice Reports are now available online. Quick and easy to access on our secure online provider portal, the report includes population and member-level actionable and relevant information. You'll find information for the following:

  • Asthma
  • Breast Cancer Screening
  • Cervical Cancer Screening
  • Chlamydia Screening
  • Diabetes
  • Emergency Room Visits
  • Lead Screening
  • Well Baby Visits (0 to 15 months old)
  • Well Care (2 to 21 years old)

The report is color coded and is intended to encourage you to contact CareSource members for preventive visits, flag charts for needed services, or simply create an awareness of the patient's need for an intervention. And for your convenience, the report can be downloaded in PDF or Excel spreadsheet format. It also provides accessibility to the CareSource Member Profile for individual members of interest. To begin using your CareSource Clinical Practice Report Registry today, click one of the links below to access our Provider Portal.

Has your child had a check-up lately?

Your child needs regular check-ups with his or her doctor to stay well.  This is important even if your child isn't sick.  The doctor will check to make sure your child is growing and doing the right things for his or her age.  Your doctor may give your child important immunizations at this visit.  The doctor might also do a lead screening test.  Please call today and make an appointment for a well-child checkup.