How to access the VPN once enrolled in Okta Verify:

    1. ​Click Cisco AnyConnect​​​ Secure VPN Client on your computer (same step as before)
    2. ​Enter username and password (same step as before)
    3. ​Type the word “push” in the ​Second Password field to ​generate an approval push notification.​
    4. Click Ok
    5. Tap “Yes, it’s Me” on your Okta Verify-enrolled smartphone.​​

What if I have not enrolled in Okta Verify yet?

You will not be able to access the VPN if you haven’t enrolled in Okta Verify. Please contact the IT Service Desk @ 937-531-2950 or 877-683-8813 for assistance in accessing the network.  Be aware that you may experience long wait times.


All CareSource offices are operating under normal conditions.


All CareSource Emergency Tools are updated in the case of an incident. In addition to this webpage, you can call the Emergency Hotline (844-794-1578) or use the BCIM Alerts smartphone app to receive notifications on your phone.

NEW EMERGENCY TOOL: Employees are encouraged to download the new BCIM Alerts smartphone app to their personal or CareSource managed devices to receive location specific incident alerts directly to their phones. Click HERE to learn more on MySource.