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Foundation Frequently Asked Questions


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I have forgotten my password. How do I reset it?

Click the Forgot Password? link available on the account login page.

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Why am I not receiving any emails after clicking on Forgot Password or after submitting applications?

If you do not receive this email please be sure to check your Spam or Junk email folder in your Inbox or ask your email administrator about SPAM filter settings. Any emails from mail@grantapplication.com must not be blocked.

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How do I access a saved application so that I can complete and submit it?

Log in to your account at www.grantrequest.com

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Can I spellcheck the narrative I include on my application?

Yes. Use the red check-mark icon (where available) to spell check your narrative.

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Can I copy and paste into an application that I have started?

Yes. However, the word count feature is not entirely accurate when you do this. It is recommended to enter your answers directly into the application.

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How do I know my application was received?

After you submit the application, an email notification is sent stating that the proposal was received. If you do not receive this email please be sure to check your Spam or Junk email folder in your Inbox or ask your email administrator about SPAM filter settings. Any emails from mail@grantapplication.com must not be blocked.

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How do I notify you if my contact information changes after I submit my online application?

Please contact us directly at: caresourcefoundation@caresource.com

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How do I access an online Requirement?

Log in to your account at www.grantrequest.com, Then, click the Requirements tab. Use the dropdown menu to select New.

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Why do I not see my Requirements on my account page?

When you first login to your My Account page, the Applications tab is selected. To view any new Requirements, click the Requirements tab and select New, In Progress, or Submitted from the dropdown menu.

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I received the following error message when I tried to set up a new account: Invalid e-mail or password.

If you have attempted to login with the wrong password several times, the account is disabled. To reset the password and re-enable the account, click on the Forgot Password? link. An automated email is sent to your email address with a reset link.

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Our organization has received a grant in the past by filling out the word proposal form. Can we just fill out a new form and submit our proposal?

No, all applications need to be completed using the new online application and reporting system. Please send an email to Cathy Ponitz at cathy.ponitz@caresource.com with a brief description of the grant request. You will receive an email with the link to apply if the request fits with the CareSource Foundation mission and funding guidelines.

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Our organization has received a grant and now we need to complete requirements. How do I access those requirements?

Please email caresourcefoundation@caresource.com. We will set up an account for you to access the system and have access to the grant requirements. Please include the email address you’d like to use to establish your account. It should be the primary person that completes the grant applications and reporting requirements for your organization.

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