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 About Us
Corporate Information
Corporate Information

General Information

Contact Us

CareSource knows that understanding health care can be confusing. We strive to make it easy for doctors, Members and the community to work with us, whether online or over the phone.

If you are having trouble finding the information you are looking for on our website or have more questions, please call us at 1-800-488-0134 (TTY: 1-800-750-0750) or submit a request to be contacted via our Tell Us form. A Member Services representative will be happy to answer your questions Monday through Friday, 7 a.m. to 7 p.m.


CareSource serves Medicaid and Medicare Special Needs members and providers in Ohio. For over 20 years, we have been headquartered in Dayton, Ohio.

You can send mail to our headquarters at:

P.O. Box 8738
Dayton OH 45401-8738

To ensure we stay in touch with our members, providers and communities, we have three offices across Ohio and one in Kentucky.

Ohio Offices

Dayton Headquarters
230 N. Main St.
Dayton, Ohio 45402
Map this location using Google.

Columbus Office
65 East State Street
Suite 850
Columbus, Ohio 43215
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Cleveland Office
20800 Harvard Road
Suite 300
Highland Hills, Ohio 44122
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Kentucky Office
Louisville Office
10200 Forest Green Boulevard
Suite 400
Louisville, Kentucky 40223
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Hours of Operation and Holidays

CareSource is open for business 8 a.m. to 5 p.m. Monday through Friday, except for Holidays.

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day and the day after
  • Christmas Eve and Christmas Day

If the holiday falls on a Saturday, the company will be closed on the Friday before. If the holiday is on a Sunday, we will celebrate the Monday after.