Normal Medicaid renewal steps will start again soon and we want all eligible Arkansans to stay covered.

Update you contact information now! We need the most up-to-date mailing address and phone number to make sure Medicaid members get important paperwork. Members can make updates:

    • By calling Update Arkansas at 1-844-872-2660
    • Online at
    • By contacting their local DHS county office

Help us spread the word to family, friends, neighbors, and anyone else who might be covered! Visit for more information.


Are you or someone you care for a CareSource PASSE member who:

  • Does not speak English?
  • Has hearing or vision problems?
  • Has trouble reading or speaking English?

If so, we can help. We can get you sign language interpreters or interpreters in the language you speak. We can explain this information in English or in your primary language. Interpreters can help you talk with us or your providers. You can also get materials like the member handbook for free in other formats. These formats include large print, braille, or audio. We are always happy to help.

Member Services: 1-833-230-2005 (TDD/TTY: 711) Monday through Friday, 8 a.m. – 5 p.m. CT