Addiction Help

You have to be strong to ask for help. But you don’t have to do it alone.

Treatment is more than kicking your habit. It means learning to face your day-to-day challenges. That can be things like your medical conditions. It can also be family history. The path to recovery starts here. You can also get more information about addiction services in your area by calling the Addiction Services helpline at 1-833-674-6437.

Need Help Now?

Call 988 or text HOME to 741741 to reach a crisis counselor 24 hours a day, 7 days a week.

Your Substance Use Disorder Benefits Include:

This is not a full list of benefits. View your Navigate member handbook or call Member Services to learn more.

Substance Use Services

Substance Use Disorder (SUD) recovery services could be one-on-one, in a group, or with your family. You will get recovery support and learn coping skills.

Assessments and Screenings

Tests that look at your behaviors, emotions, and thoughts. Your test results will help you and your provider learn what may have caused your symptoms. Then you can talk about what treatment may help you most.

Detoxification (Detox)

Care that helps you withdraw from alcohol and drugs. It can take from 3 to 10 days for your body to go alcohol and drug free. Your provider may want you to detox before you can go to residential treatment.

Counseling and Behavioral Therapy

Therapy is a critical part of recovery. You will get tools and techniques to help you stick to your treatment. You will go over your day-to-day challenges, such as mental and social challenges, family history and more.


Medication and therapy can be a highly effective way to treat addiction. Your provider may prescribe medications like buprenorphine/naloxone, Vivitrol, or methadone that help with withdrawal symptoms.

Use our Find a Doctor tool to find therapists, substance use counselors, social workers, community mental health centers and more. If you don’t see the help you need, call us at 1-833-674-6437 (TTY: 711). We are here Monday through Friday, 8 a.m. to 5 p.m. Central Time.

Not Ready to Quit? Here Are Ways to Stay Safe

  • Ask your provider or a pharmacist for Naloxone. Naloxone helps to reverse an opioid overdose.
  • Prevent the spread of disease from needle sharing. Find a needle exchange program near you. Go to

Member Services: 1-833-230-2005 (TDD/TTY: 711) Monday through Friday, 8 a.m. – 5 p.m. CT