COVID-19 Information and Resources
Locate Vaccine Providers
Look for a vaccine site near you. You can search by your zip code or county.
Get Tested
If you are experiencing COVID-19 symptoms, you should get tested. Visit the link below for more information or check with your primary care provider (PCP).
Slow the Spread and Save Lives
Things you need to know about the COVID-19 Vaccine
Your safety is the top priority of researchers and manufacturers who created the COVID-19 vaccine. The vaccine development process was similar to steps taken to develop the flu and measles vaccines. Clinical trials, FDA evaluation and advisory group review were part of this process. The COVID-19 vaccines are safe and effective. The vaccine will help keep you from getting COVID-19 and will protect other people around you. The COVID-19 vaccine is available at no charge. Adults and those 5 years and older are encouraged to get the vaccine.
Arkansas Department of Health Frequently Asked Questions
State Resources
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Over-The-Counter COVID-19 Home Tests
As of January 15, 2022 over-the-counter (OTC) at-home COVID-19 tests are covered at no cost to you. No pre-approval or prescription is needed.
The coverage and limits for no cost home COVID-19 tests are set by the Department of Health and Human Services (HHS). Visit the HHS website for more info.
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Where Can I Get A Free Home Test?
- Get free OTC at-home COVID-19 tests from the Federal Government
Go to covidtests.gov to order 4 free OTC at-home tests mailed directly to you. This is a one time offer from the federal government to supply each household with COVID-19 tests. - Visit your local pharmacy
Use the Find A Pharmacy tool on com to find a participating pharmacy near you. Remember to take your CareSource PASSE member ID card with you to the pharmacy. - Use the Express Scripts pharmacy
Log into express-scripts.com. Click Order At-Home COVID-19 Tests and submit your order. Tests will be shipped directly to you. Get details about ordering tests from Express Scripts.
- Get free OTC at-home COVID-19 tests from the Federal Government
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What Are The Limits on Getting No-Cost Home Tests?
Only OTC at-home, FDA authorized COVID-19 tests are covered under this plan. Visit the Food and Drug Administration (FDA) website for a list of At-Home OTC COVID-19 Diagnostic Tests.
- Members are limited to no more than eight (8) OTC at-home tests per 30-day period, per member. * These are meant for home use by you and those covered on your plan.
- COVID-19 tests for work purposes are not covered.
* Members are limited to two (2) at-home tests per claim.
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Where Can I Get More Information?
- You can visit the Health and Human Services website.
- Visit the CDC guidance on Testing for COVID-19.
- Visit Express Scripts COVID-19 Resource Center. Call CareSource Member Services if you have questions. The number is on the back of your CareSource member ID card.
Member Support & Resources
CareSource24® Nurse Advice Line
CareSource24® Nurse Advice Line provides help so you can decide where to get care. Call 24 hours a day, 7 days a week, 365 days a year. The phone number can be found on the back of your CareSource PASSE member ID card.
We want our members to know their CareSource health coverage continues to offer many existing programs and services. This also includes state resources due to COVID-19.
Health Services
- COVID-19 Testing
- COVID-19 testing is covered with no out-of-pocket costs for all members, regardless of their plan at approved testing locations.
- Care Coordinator
- Your care coordinator is available to support you if you’re at higher risk for more serious problems from COVID-19 illness.
- CareSource24® Nurse Advice Line
You can call CareSource24®, our Nurse Advice Line, to talk with a caring, skilled nurse. This is also our after-hours care coordination line. This is a free call. They can answer questions you may have about your symptoms, general health and where to get care.
- COVID-19 Testing
Resources
- MyResources
- MyResources interactive tool connects members with programs and services. This includes access to food, shelter, financial support and more. Log into your My CareSource® account.
- COVID-19 Housing Eviction Moratorium
- The Centers for Disease Control and Prevention (CDC) issued a moratorium on evictions in September 2020. The moratorium is a short-term freeze on evictions. The goal of the moratorium was to stop further spread of COVID-19. It ended August 26, 2021.
- Renters may now be at risk of eviction for unpaid rent and fees. Homeowners may also be able to get financial assistance through state and local government agencies. Use the below sources for more information:
- MyResources
CDC Resources: COVID-19 Information
Additional CDC Resources
Contact Us
If you are having trouble finding the information you are looking for on our website or have more questions, please call us. Our Member Services staff will be happy to answer your questions.