Where To Get Care
We want to make sure you have easy access to care from the right provider when you need it.
| Primary Care Provider (PCP) | Telehealth | Urgent Care | Emergency Services |
|---|---|---|---|
| Used for common illnesses and advice. You will get most of your preventive care from your PCP. You should see your PCP the most often! | Virtual visit with a provider from wherever you are. Ask your providers if they offer telehealth. | Used to treat non-life threatening issues. When your provider is not available and your health issue cannot wait. | Used for life-threatening issues or emergencies. Call 911 or go to the nearest ER. |
Not all situations fall neatly into one of these options. Call our CareSource24® Nurse Advice Line at 1-833-687-7305 (TDD/TTY: 711) if you are not sure where to go for care. We are here for you 24 hours a day, 7 days a week, 365 days a year.