Become a Participating Provider

Ready to join our network? Here’s what comes next.

Start the Contracting Process

Fill out the New Health Partner Contract Form to get started.

If you offer medical services and want more information about becoming a participating provider, please submit the New Health Partner Contract Form.

JOIN OUR NETWORK

Vision

If you provide routine vision services and want to be a part of the CareSource PASSE Network please contact Superior Vision.

Laboratory

If you provide independent laboratory services and want to be part of the CareSource PASSE™ network, please email Avalon Healthcare Solutions or call them at 1-813-751-3940.

Your Application Status

Once you submit your application, you will receive a confirmation email. Please save this email, as it will contain your Application ID.

You can check your application status on the Provider Portal (coming soon). You will need to enter your NPI and Application ID to view your status.

Get Credentialed

Complete your application with supporting documents.

Providers who wish to contract with CareSource PASSE™ must also be credentialed. Through credentialing, we check the qualifications and performance of physicians and other health care practitioners. Providers are recredentialed a minimum of every three years and are considered to be recredentialed unless otherwise notified.

  • Contracting and Recredentialing Process

    CareSource PASSE credentials providers using guidelines from the National Committee for Quality Assurance (NCQA). Our Medical Director is responsible for the credentialing and recredentialing program. Arkansas MDs/DOs must ensure they are current with CCVS, and all other providers must ensure their CAQH application is up to date.

  • Your Application

    CareSource PASSE is a participating organization with CAQH. Please make sure that we have access to your provider application before you submit your CAQH number as referenced above:

    1. Log on to CAQH using your account information.
    2. Select the Authorization tab.
    3. Make sure CareSource Management Group is listed as an authorized health plan.
    4. If not, check the Authorized box to add.

    Please also include the following documents:

    • Drug Enforcement Administration (DEA) certificate
    • Malpractice insurance face sheet
    • Clinical Laboratory Improvement Awards (CLIA) certificate, if applicable
    • Collaborative practice agreement, if applicable

    It is essential that all documents are complete and current, or CareSource PASSE will discontinue the contracting and credentialing process.

    If you have missing or expired documents, the Credentialing staff will send you a letter with instructions to correct and submit the updated information.

  • Check Your Status

    You can check your application and credentialing status on the Provider Portal (coming soon). You will need to enter your NPI and Application ID. The tool will allow you to view your status in the credentialing process as well as specific credentialing documents.

  • Completing Credentialing

    Once we complete the credentialing process, you will receive a letter from us.

Finish Onboarding

Learn how to work with CareSource PASSE.

Welcome to the CareSource PASSE network! Once you receive your Welcome Letter from CareSource PASSE with your CareSource PASSE ID number, you have completed the contracting and credentialing process.

As you prepare to see CareSource PASSE members, we encourage you to familiarize yourself with our plan, tools and resources.

  • Create a Provider Portal account.

    If you are not registered with CareSource PASSE’s Provider Portal, please follow these easy steps:

    1. Visit the Provider Portal (coming soon).
    2. Click on the “Register for an account” button and complete the three-step registration process. You will need your Tax ID number and your CareSource PASSE Provider Number, located in your welcome letter.
    3. Click the “Continue” button.
    4. Note the username and password you create so that you can access the portal’s many helpful tools.
  • Take the provider orientation training.

    View the Provider Orientation (coming soon) to welcome you and help you work with CareSource PASSE.

    Check out the Training & Events page for any upcoming live orientations.

  • Set up electronic payments.

    CareSource PASSE has partnered with ECHO Health, Inc. to deliver provider payments. ECHO offers three payment options:

    1. Electronic fund transfer (EFT) – preferred
    2. Virtual Card Payment (QuicRemit) – Standard bank and card issuer fees apply*
    3. Paper Checks

    *Payment processing fees are what you pay your bank and credit card processor for use of payment via credit card.

    Enrollment Instructions

    Enroll with ECHO for payment and choose EFT as your payment preference for CareSource PASSE. You can also complete the ECHO enrollment form and fax, email, or mail it back to ECHO.

    Questions? Call ECHO Customer Support at 1-888-834-3511.

  • Bookmark news from CareSource PASSE.

    We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

    Visit the Updates & Announcements page frequently to find all the latest CareSource PASSE news.

  • Share the good news!

    We encourage you to let your patients know you accept CareSource PASSE by sharing on your social media platforms. Visit our Provider Social Media Kit (coming soon) to get started.

  • Explore training and resources.

    We support our provider network with online resources and trainings on topics relevant to your practice. Check out the Training & Events page.

Contact Us

Need help? If you have additional general questions about getting contracted, please call CareSource PASSE’s Provider Services at 1-833-230-2100 or email us.

We are always looking for ways to improve our network. If you have any suggestions or would like to refer a provider to us, we want to hear from you. Share your ideas or referrals on the Access Opportunity Form.