In addition to information about how to submit claims and check payments, CareSource PASSE™ offers you tools to find specific information, such as claim status and member coordination of benefits (COB) status. 

Recommended Option: Submit Claims Online

Providers have the option to submit claims through our secure, online Provider Portal. You can submit claims, track claim payments and more. CareSource PASSE offers this service at no cost.

Submit Claims Online Using the CareSource PASSE Provider Portal

Please note: For Electronic Visit Verification (EVV) services, providers will need to have their visit verified by CareBridge in order for their claim to pay. Please visit the Electronic Visit Verification page for more information about EVV.

We encourage you to submit claims online to take advantage of the following benefits:

  • Faster claim processing
  • Reduced administrative costs
  • Reduced probability of errors or missing information
  • Faster feedback on claims status
  • Minimal staff training or cost
Helpful Tools & Resources
Provider Manual
Refer to the CareSource PASSE Provider Manual for detailed information on how to submit claims.
Availity Portal
CareSource PASSE also partners with Availity to offer electronic claim submission and real-time transactions at no charge
Non-Participating Provider Profile Form
Non-participating providers must submit claims to CareSource PASSE using the Non-Participating Provider Profile Form. Please be sure to attach your W-9 form when you submit this online form.

Get Paid Electronically

CareSource PASSE has partnered with ECHO Health, Inc. to deliver provider payments. ECHO offers three payment options:

  1. Electronic fund transfer (EFT) – preferred
  2. Virtual Card Payment (QuicRemit) – Standard bank and card issuer fees apply*
  3. Paper Checks

*Payment processing fees are what you pay your bank and credit card processor for use of payment via credit card.

Enrollment Instructions

Enroll with ECHO for payment and choose EFT as your payment preference for CareSource PASSE.

Questions? Call ECHO Customer Support at 1-888-834-3511.

Alternative Method: Paper Claims

For the most efficient processing of your claims, CareSource PASSE recommends you submit all claims electronically. Paper claim forms are encouraged only for services that require clinical documentation or other forms to process.

Note: Providers are highly encouraged to upload paper claims via the Provider Portal.

Mail Paper Claims to the Following Address:

CareSource PASSE
Attn: Claims Department
P.O. Box 2308
Dayton, OH 45401-8730

More Information

For questions not addressed on our website, please contact the CareSource PASSE Claims department at 1-833-230-2100.