Provider Maintenance

Up-to-date contact information is critical to process your claims. In addition, it ensures our directories are up-to-date and reduces unnecessary calls to your practice. This information is also reportable to Medicaid and Medicare.

Update Your Information

Please submit any changes for your practice using the Provider Maintenance Form on the Provider Portal. Simply log in and select “Provider Maintenance” from the left-hand navigation. You can update CareSource PASSE™ with such changes as:

• Changing an address or phone number
• Adding new restrictions or capacity limitations

To terminate a provider, please follow the process outlined on the provider roster posted on the Forms page.

The information will be submitted electronically to CareSource PASSE and you will receive an email verifying your requested changes.

The CareSource PASSE Common Roster Template should be complete by large facilities needing to add a large number of providers to their practices.

Note – To change your Tax ID number or update your IRS name, you must make those changes through an amendment to your contract, not through maintenance. You can make those changes using the New Health Partner Contract Form.