Updates & Announcements

Quick References

Pharmacy information, including our Preferred Drug Lists (PDLs)

Medical, pharmacy, reimbursement and administrative policies

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource PASSE™ news.

Please note: The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

General Updates

2026Date
Navigate April 2026 Policy Updates04/01/2026
Navigate Cultural Competency03/27/2026
Navigate Use of Arkansas Medicaid Master Provider File03/03/2026
Navigate Pharmacy Policy Updates March 202603/01/2026
Navigate Launch of HealthPlanResources.com03/01/2026
Navigate Evolent Advance Radiology Guidelines March 202603/01/2026
Navigate Policy Updates March 202603/01/2026
Navigate It's Patient Experience Survey Season02/25/2026
Navigate Pharmacy Policies PAD Criteria Update - February 202602/24/2026
Navigate Prior Authorization Requirement Update02/04/2026
Navigate Policy Updates February 202602/01/2026
Navigate Evolent Policy Updates February 202602/01/2026
Navigate Prepay Auditing Update01/29/2026
Navigate Provision of Family Centered Treatment and Waiver Services01/14/2026
Navigate Pharmacy Policy Updates January 202601/12/2026
Navigate Policy Updates January 202601/01/2026
2025Date
Navigate Urgent Medical Device Correction - FreeStyle Libre 3 and FreeStyle Libre 3 Plus Sensors12/26/2025
Navigate Change to Vision Services12/09/2025
Navigate Policy Updates December 202512/01/2025
Navigate Prior Authorization Requirement Update12/01/2025
Navigate Pharmacy Policy Updates December 202512/01/2025
Navigate New Roster Template Implementation11/17/2025
Navigate Supportive Living Billing Unit Transition11/13/2025
Navigate Policy Updates November 202511/01/2025
Navigate Policy Updates October 202510/01/2025
Navigate Policy Updates September 202509/01/2025
Navigate Pharmacy Policy Updates September 202509/01/2025
Navigate Record Requests08/29/2025
Navigate Policy Updates August 202508/01/2025
Navigate Versant Policy Updates08/01/2025
Navigate Antipsychotic Prescriptions Requirements and Clinical Practice Parameters07/16/2025
Navigate Policy Updates July 202507/01/2025
Navigate Person-Centered Service Plan and Waiver Requests – UPDATE06/20/2025
Navigate Coding Documentation Guides Available06/16/2025
Navigate Policy Updates June 202506/01/2025
Navigate Pharmacy Policy Updates June 202506/01/2025
Navigate Provider Focus Group Invite05/19/2025
Navigate HCBS 1915 (c) Fee Schedule Update05/08/2025
Navigate Policy Updates May 202505/01/2025
Navigate Blood Glucose Meter Update05/01/2025
Navigate Ordering and Rendering Provider Communication04/01/2025
Navigate Pharmacy Policy Updates April 202504/01/2025
Navigate Policy Updates April 202504/01/2025
Navigate It's Patient Experience Survey Season03/14/2025
Navigate Electronic Visit Verification (EVV) Compliance Deadline03/07/2025
Navigate Policy Updates March 202503/01/2025
Navigate Modifier JG 340B Acquired Drug Update02/24/2025
Navigate Authorization Time Periods for CES Waiver Services02/21/2025
Navigate Prior Authorization Requirement Update02/17/2025
Navigate Prior Authorization Submission Guidance02/10/2025
Navigate Provider Communication Update02/05/2025
Navigate Policy Updates February 202502/01/2025
Navigate Updating Demographics01/01/2025