Coronavirus Information and Resources

Member Resources


Through MyResources, CareSource has created a COVID-19 Resource Guide with links to the latest updates from State and Public resources. MyResources is a community tool that helps connect individuals and families to local resources.


Social distancing and other protection measures can bring on depression and anxiety. If you need help de-stressing, use myStrength for help.

CDC Resources & Updates

COVID-19 Information

State Information

CareSource’s response to COVID-19 may vary by plan and state requirements. Please select your state below for specific guidance from CareSource.

A Message from CareSource Executive Vice President
of Markets & Product, David Finkel

We are definitely living in extraordinary times. We recognize with information about the COVID-19 evolving by the day… even the hour, many may be filled with uncertainty. At CareSource, one thing is certain: the health and well-being of our members, providers and employees is our top priority.

We must all be smart and take the necessary precautions to remain healthy, both physically and emotionally. While we cannot predict the scale and scope of what we will be dealing with in the coming months, we remain ready to serve you, our member. CareSource is covering COVID-19 testing for all members at no out of pocket costs. And, we encourage you to use the tools and resources available as part of your benefits and services.

Through several planned and thoughtful actions to prevent any service disruption, we are maintaining our business operations at a high performing capacity. We are confident in our CareSource teams’ ability to continue to deliver the level of service you deserve. Thank you for trusting us with your health care needs. You have our commitment to continue providing you Health Care with Heart.

David Finkel
EVP, Markets & Product

Steps CareSource is taking in response to COVID-19:

  • CareSource has a team of experts closely monitoring COVID-19 and its impact both locally and around the world.
  • We have contingency plans designed to prevent any service disruptions that include remote access capability, alternate work locations for employees and continuity plans for critical operations.
  • For the safety of our members, providers and employees, we have stopped face-to-face visits and instead we are enhancing telephone and video conference interaction.
  • We also have a number of initiatives that we are implementing with food banks, faith-based organizations, community partners, behavioral health and telehealth providers across our states.

Contact Us

If you are having trouble finding the information you are looking for on our website or have more questions, please call us. Our Member Services staff will be happy to answer your questions.

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