Quick Reference Materials

The following materials will help familiarize you with TRICARE Prime® Demo by CareSource Military & Veterans™. You will find key information that will make it easier to do business with us and assist you in serving our beneficiaries.
TRICARE Prime Demo Resources
Mental Health Resources
The links below provide valuable information for mental health providers regarding CareSource Military & Veterans (CSMV):
- Common Reasons for Mental Health Provider Claim Rejections (coming soon) – a brief explanation of claims rejections provided by Practice Insight
Clinical Practice Guidelines
CSMV adopts evidence-based, nationally recognized clinical practice and preventive health guidelines from federal agencies, medical professional specialty organizations and chronic health organizations. Visit our Health Care Links for more information on clinical practice and preventive health guidelines.
Improving Quality Scores
The following resources will help improve your patients’ satisfaction and your quality scores:
- HEDIS Provider Reference Guide (coming soon)
- CPT II Coding Guide (coming soon)
Information for Telehealth Providers
Offering telehealth options can improve access, enhance patient convenience, and support efficient clinical workflows. Our telehealth program provides guidance to providers that intend to deliver certain services through secure audio-video technology in accordance with state and federal requirements.
Participating clinicians can offer virtual visits for eligible conditions, document services as usual, and bill using established telehealth codes. Additional guidance, billing instructions and an overview of program participation requirements can be found in the TRICARE Telehealth booklet.
Evolent Health
We work with Evolent Health for radiology and imaging services. Call 1-866-642-9701 or visit www.RADMD.com for more information.
Pregnancy Resources
- Pregnancy Risk Assessment (coming soon)
- Completing a Well Visit During a Sick Visit (coming soon)
Quick Reference Guides
Below you will find quick reference guides and additional resources:
- Access and Availability Standards
- Clinical Practice Registry Guide
- Opioid Tool Kit (coming soon)
- Provider Attestation FAQs (coming soon)
- Provider Immunization Quick Reference Guide (coming soon)
- Provider Portal: Managing User Access Guide
- Provider Portal Key Features Overview
- Provider Portal Quick Start Guide
- Quick Start Guide
Topics of Interest
Access the following topics to quickly find additional information:
- Beneficiary Plan Documents (coming soon)
- Fair Hearing Plan (coming soon)
- Medline Plus (coming soon)