Select Primary Provider
Want to choose or change your Primary Care Provider (PCP)? It’s easy! You can choose a new primary provider by logging into your My CareSource account and selecting one from the providers in the CareSource network.
If you can’t find a provider, call Member Services. We’ll be happy to help you find a provider to meet your needs.
Note: If your plan lists your primary provider on your CareSource member ID card, you will get a new ID card once you choose a new provider. Your new card should arrive in the mail within 10 days.
Remember, once you have a My CareSource account you can also use the free CareSource mobile app to get a digital image of your CareSource member ID card. The CareSource mobile app is available for both iPhone and Android systems. Get it free through the Apple App Store® or Google Play® today!
You must use the in-network providers except in emergency or urgent care situations. If you obtain routine care from out-of-network-providers, neither Medicare nor CareSource will be responsible for the costs, unless specifically authorized by CareSource. You must use in-network pharmacies to access the prescription drug benefit, except under non-routine circumstances when you cannot reasonably use an in-network pharmacy.