Caregiver Tools

Here are some helpful tools and resources for Caregivers to use:

Resource Guidance

• Call Member Services to find resources that provide services near you.
• Examples include Support Services for the elderly:
  • In-home care
  • Meals on wheels
  • Home repair programs

Find a Doctor/Provider

• Use this online tool to find doctors and other providers in the CareSource Network.
• Go to Find a Doctor/Provider. Click on Get Started and fill out location information. Under the Choose Plans page, scroll to your state and filter the results under Medicare by selecting Dual Special Needs from the list.

Find My Prescriptions

• Use this tool to review CareSource’s covered drugs.
• Find My Prescriptions
• If CareSource does not cover a drug that you believe should be covered, you can request a coverage determination or decision 

Find a Pharmacy

• Use this tool to find pharmacies near you.
• Go to Find a Pharmacy

Personal Medication List

• Use the personal medication list (Navigate English | Navigate Spanish) to keep a record of medications.
• Share this list with doctors and other health care providers.

My CareSource

• • • Use the My CareSource member portal. You can:
      • See claim and benefit information
      • View and ask for CareSource member ID card
      • Change a primary care provider
    • To sign up, go to MyCareSource.com. Click Sign Up at the bottom of the page. Answer the questions. Click Register.

Contact Us

• • • See important CareSource phone numbers on the Contact Us page.
    • Bookmark this webpage so you can find it easily

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits and/or copayments/coinsurance may change on January 1 of each year.

The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.