COVID-19 Information and Resources
Locate Vaccine Providers
Look for a vaccine site near you. You can search by your zip code or county.
Get Tested
If you are experiencing COVID-19 symptoms, you should get tested. Visit the link below for more information or check with your primary care provider (PCP).
Slow the Spread and Save Lives
COVID-19 Vaccine
Things you need to know about the COVID-19 Vaccine
It is safe. Your safety is the top priority of researchers and manufacturers who created the COVID-19 vaccine. The vaccine development process was similar to steps taken to develop the flu and measles vaccines. Clinical trials, FDA testing and advisory group review were part of this process. The COVID-19 vaccines are safe and effective and are being thoughtfully distributed in phases.
Two doses of the current vaccine are required to have the greatest immunity. They are given a few weeks apart. The first vaccination prepares the body’s immune system and helps it recognize the virus. The second vaccination strengthens the immune response.
In the early phases of the vaccine, supply will be limited, but that will increase in the months to come. The COVID-19 vaccine will be available at no charge.
Adults and those 16 years and older are encouraged to get the vaccine when it is available.
To learn more about COVID-19 vaccine questions and answers from the Georgia Department of Public Health, click here.
Please go to the Centers for Disease Control and Prevention (CDC) website for the most accurate and up-to-date information about COVID-19, COVID-19 vaccines and any side effects or adverse event information. Also, you can check out the Vaccine Adverse Event Reporting System website for up-to-date data on side effects.
You asked, our doctors answered…
Check out the information below from a CareSource Medical Director*:
*This content does not constitute medical advice and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition.
Member Support & Resources
CareSource24® Nurse Advice Line
CareSource24® Nurse Advice Line provides around-the-clock access to a caring and experienced staff of registered nurses. They can help you decide where to get care. Members can call the CareSource24 toll-free number located on their CareSource member ID cards 24 hours a day, 7 days a week, 365 days a year.
We want our members to know their health coverage through CareSource continues to offer many existing programs and services. This also includes state resources due to COVID-19.
Health Services
- COVID-19 Testing – COVID-19 testing is covered with no out-of-pocket costs for all members, regardless of their plan. Members will receive COVID-19 testing at approved locations.
- CareSource24® Nurse Advice Line – CareSource24® Nurse Advice Line provides around-the-clock access to a caring and experienced staff of registered nurses. They can answer questions you may have about your symptoms, general health and where to get care.
- Telehealth Services – Telehealth options are encouraged as available from your primary care provider (PCP) or through MYidealDOCTOR™. CareSource partners with MYidealDOCTOR to offer members access 24/7 to doctors by phone, mobile app or computer to evaluate symptoms or risk of infection, and triage next steps. Contact your PCP to see if they offer telehealth visits.
- Care Management – Care Management is available to support members at higher risk for more serious problems from COVID-19 illness.
Pharmacy – Prescription Drugs
- Early Medication Refills – Early refills of your medications for all CareSource members is available for most drugs. CareSource is temporarily waiving early refill limits on maintenance medications. Check for coverage of your prescriptions. Visit Find My Prescriptions.
- 90-day Medication Supply – One-time 90-day supply of non-controlled prescription drugs for CareSource members (where allowable). Check for coverage of your prescriptions. Visit Find My Prescriptions.
- Home Delivery for Prescription Drugs – Home delivery for prescription drugs is available to Georgia Medicare Advantage members at participating pharmacies.
Resources
- MyResources – MyResources interactive tool connects members with programs and services. This includes access to food, shelter, financial support and more. Log into your My CareSource® account.
- State Resources
- File for Unemployment
- Apply for Medicaid
- Georgia Department of Public Health
- Resource for Services and Assistance amid COVID-19
- GA COVID-19 Telephone Hotline: 1-844-442-2681
- File for Unemployment
- West Virginia Department of Health & Human Resources
- WV COVID-19 Telephone Hotline: 1-800-887-4304
- Resource for Services and Assistance amid COVID-19
CDC Resources: COVID-19 Information
Contact Us
If you are not finding the information you need or have more questions, please call us. Our Member Services staff is happy to assist you.