State Hearing and External Review

Administrative Law Hearing

You may file a request for an Administrative Law Hearing if you are not satisfied with the decision of your internal appeal. You must file your request in writing within 30 calendar days of the date the notice of adverse action is mailed to you.

Additional Help

If you have questions about your rights or need help, please call Member Services.

You may also write to us at:

CareSource
Attention:  Georgia Member Grievance and Appeal
P.O. Box 1947
Dayton, OH  45401

If you have any problems reading or understanding this information, please call us. We can read the information out loud for you, in English or in your primary language. We also can help you if you are visually or hearing impaired. If you request it, we can provide language services to help you file a complaint or appeal and to notify you about your complaint or appeal. This is a free service.

Member Services: 1-855-202-0729 (TTY: 1-800-255-0056 or 711) 7 a.m. to 7 p.m. Monday – Friday