Quick Start Guide

Quick Start Steps for New Members

(or their Parents/Guardians)

Follow these Quick Start Steps for New Members to ensure a smooth start to your new benefits. You can even earn rewards!

1 – Your ID cards. You will get an ID card in the mail in your new member booklet. Each person in your family who is a CareSource member will have a card.

2 – Learn About Your Benefits. Read your Navigate member handbook

  • The CareSource mobile app
  • Frequently Asked Questions
  • What is My CareSource?
  • Common Health Care Terms Explained
  • HIPAA Privacy

    • Our most used tools are in the Quick Links section. It’s on the left side of each web page. 

    We are happy to serve you and help your health and well-being. If you have questions, call us.

    Member Services: 1-855-202-0729 (TTY: 1-800-255-0056 or 711), Monday – Friday 7 a.m. – 7 p.m.