Additional Services

As our member, you get medical benefits and MORE.

As a CareSource member, you can get the same necessary medical services that are covered by the regular the Georgia Families® plan. Some examples are preventive checkups and inpatient and outpatient hospital services. And, you get MORE. As a CareSource member, you’ll enjoy

Health and Wellness

Dental and Vision Benefits (Adults and Children)

Dental care: 2 cleanings, exams per year and x-rays. Simple tooth removal included.
Vision care: Yearly eye exam and $75 towards glasses or contacts.

Rewards for Wellness

Wellness goes beyond the doctor’s office. That’s why CareSource offers special online shopping rewards for making healthy choices. To get started, simply sign on to your My CareSource account and take your health risk assessment.

Learn more about reward programs for getting and staying healthy: Babies First, Kids First and MyHealth rewards for adults.

Babies First

Getting the proper care when you are pregnant is not just good medicine, it’s rewarding, too! Earn rewards for going to the doctor while you are pregnant and after your baby is born. Learn more about the Babies First program.

Please Note:  CareSource wants to make sure you have what you need for each new baby. Please enroll every time you are pregnant. It’s easy to do. Just complete the Babies First Registration form, click “Submit” and you’re done! Your My CareSource Rewards® Card will be loaded for your new baby.

Kids First

Kids ages 16 months to 18 years old can also earn rewards for regular checkups and dental care. CareSource members earn rewards for well-child visits, flu shots and much more.

Please Note: CareSource wants to make sure kids have what they need to live a healthy lifestyle. Please enroll each child who is a CareSource member. It’s easy to do. Just complete the Kids First registration form, click “Submit” and you’re done! Your My CareSource Rewards Card will be loaded for your child.

MyHealth

Through MyHealth, adults 18 and up have access to an interactive health assessment and personalized health tools. Track exercise goals. Get small step interactive guides that help you manage health and wellness topics specific to your needs. You can even earn rewards for some activities. To get started, simply log in to your My CareSource account.

myStrength

Take charge of your mental health and try our wellness tool called myStrength. This is a safe and secure tool designed just for you. It offers personalized support to help improve your mood, mind, body and spirit. You can access it online or on your mobile device at no cost to you. myStrength offers online learning, empowering self-help tools, wellness resources and inspirational quotes and articles.

You can visit myStrength for more information and to sign up. Complete the myStrength sign-up process and personal profile. You can also download the myStrength app for iOS and Android devices and SIGN IN using your login email and password.

Life Services

CareSource Life Services offers services and support that can pave the way from where you are to where you want to be. Life Services offers tools to help you balance work and life and to remove barriers that stand in the way of reaching your dreams. This benefit is available to members age 16 and older and to the parents or guardians of minor children who are members. We can help with:

  • Finding a job
  • Interview skills
  • Dependable transportation
  • Budgeting and personal finances
  • Stress management
  • GED completion
  • Youth supports
  • And more!

Learn more about CareSource Life Services. Watch the CareSource Life Services video.

Easy Access to Care

Sometimes you need medical care, but you can’t see your primary care provider (PCP). CareSource makes it easy to get care for common health needs. For information about all of the options available to you, see where to get care.

CareSource24: 24-Hour Nurse Advice Line

You can call CareSource24® the 24-Hour Nurse Advice Line any time you have a question about your health. A caring registered nurse will answer your questions and can even help you decide what kind of care you need. Nurses are available 24 hours a day, 365 days a year. The number is on your member ID card.

Convenience Care Clinics and Urgent Care Centers

Need care quick or after hours? The CareSource network includes urgent care centers and retail health clinics inside drug and grocery stores to help you get care when and where you need it. These clinics often have evening and weekend hours and allow walk-ins. You can find these network providers through our online search tool,  Find a Doctor/Provider.

MYidealDOCTOR

MYidealDOCTORTM lets you see a board certified physician anywhere, anytime using your phone, mobile app or computer. It’s ideal for common illnesses, like cold/flu, allergies, rashes, cough, sinus infection and more when you can’t see your PCP.

You have three easy ways to connect:

  • Go to MYidealDOCTOR.com 
  • Call 1-855-879-4332.
  • Download the MYidealDOCTOR app to your smart phone.

You can also call CareSource24 for help to decide if MYidealDOCTOR is right for your need. Learn more about MYidealDOCTOR.

Georgia Partnership for Telehealth (GPT)

CareSource works with GPT to give you more access to specialty care. You can see a provider that is far away using medical cameras and live video, from an office close to you. If you live in a rural area, this gives you better access to the care you need.

Your primary care physician (PCP) can refer you to a specialist. The GPT scheduling center can then schedule your appointment. You can meet with the specialist by video. This gives you a face-to-face visit. The specialist offers treatment and can then follow up with your PCP. You should also follow up with your PCP after the appointment with the specialist.

To schedule a visit, fill out an intake form at your PCP office or call the GPT scheduling center at 1- 866-754-4325.

Care Support

Care and Disease Management Programs

You have full access to a continuum of services with community-based, care coordination teams to meet your personal needs. You also have access to disease management programs to help you learn about certain ongoing health conditions. Learn more.

Over-the-Counter Items

Get over-the-counter items for allergy relief, vitamins, Tylenol and more free with a prescription. Get free pregnancy tests through a pharmacist.

Convenient Resources

Express Banking®

A bank account from Fifth Third Bank with no monthly service charge, no balance requirement, no overdraft fees and a debit card for purchases. Visit www.53.com/caresource for more information.

My CareSource Member Portal

My CareSource® is your personal online account on our member portal. Use your My CareSource account to:

  • Change your doctor
  • Request a new ID card
  • Review your benefits
  • See claims
  • And more!

Sign up for free to get started. Your My CareSource account also lets you get more information using the CareSource mobile app.

CareSource Mobile App

Manage your CareSource plan on the go with the free CareSource mobile app. The app lets you access your secure My CareSource account from your mobile device to:

  • View your ID card
  • Find a network provider
  • Review your plan benefits
  • Call CareSource24 and speak with a nurse 24/7
  • Call and speak with Member Services
  • Explore health rewards opportunities
  • And more!

The CareSource mobile app is available for both iPhone and Android systems. Get it free through the App Store or Google Play by searching for CareSource.

Transportation

Georgia Families® members can get rides to and from their health care visits. CareSoure also provides rides to medical visits for PeachCare for Kids® members throughout Georgia. PeachCare for Kids members can call LogistiCare toll-free at 1-855-483-6533 or call Member Services to arrange a ride. Georgia Medicaid members should call the company that serves your area, as listed below. Call at least three business days before your visit.

RegionNET Broker & Phone NumberCounties Served
NorthSoutheastrans
Toll free: 1-866-388-9844
Local: 678-510-4555
Banks, Barrow, Bartow, Catoosa, Chattooga, Cherokee, Cobb, Dade, Dawson, Douglas, Fannin, Floyd, Forsyth, Franklin, Gilmer, Gordon, Habersham, Hall, Haralson, Jackson, Lumpkin, Morgan, Murray, Paulding, Pickens, Polk, Rabun, Stephens, Towns, Union, Walker, Walton, White and Whitfield
AtlantaSoutheastrans
Toll free: 1-866-388-9844 
Local: 404-209-4000
Fulton, DeKalb and Gwinnett
CentralLogistiCare
Toll free: 1-888-224-7981
Baldwin, Bibb, Bleckley, Butts, Carroll, Clayton, Coweta, Dodge, Fayette, Heard, Henry, Jasper, Jones, Lamar, Laurens, Meriwether, Monroe, Newton, Pike, Putnam, Rockdale, Spalding, Telfair, Troup, Twiggs and Wilkinson
EastLogistiCare 
Toll free: 1-888-224-7988
Appling, Bacon, Brantley, Bryan, Bulloch, Burke, Camden, Candler, Charlton, Chatham, Clarke, Columbia, Effingham, Elbert, Emanuel, Evans, Glascock, Glynn, Greene, Hancock, Hart, Jeff Davis, Jefferson, Jenkins, Johnson, Liberty, Lincoln, Long, Madison, McDuffie, McIntosh, Montgomery, Oconee, Oglethorpe, Pierce, Richmond, Screven, Taliaferro, Tattnall, Toombs, Treutlen, Ware, Warren, Washington, Wayne, Wheeler and Wilkes
SouthwestLogistiCare 
Toll free: 1-888-224-7985
Atkinson, Baker, Ben Hill, Berrien, Brooks, Calhoun, Chattahoochee, Clay, Clinch, Coffee, Colquitt, Cook, Crawford, Crisp, Decatur, Dooly, Dougherty, Early, Echols, Grady, Harris, Houston, Irwin, Lanier, Lee, Lowndes, Macon, Marion, Miller, Mitchell, Muscogee, Peach, Pulaski, Quitman, Randolph, Schley, Seminole, Stewart, Sumter, Talbot, Taylor, Terrell, Thomas, Tift, Turner, Upson, Webster, Wilcox and Worth

Youth Memberships

Through partnerships with local organizations, your kids can become members of participating Boys & Girls Club®, Girl Scouts® or the YMCA at no cost to you. No vouchers or gift cards are required. CareSource will be billed and directly pay these memberships. To learn how to get your child enrolled, call Member Services.

Member Services: 1-855-202-0729 (TTY: 1-800-255-0056 or 711) 7 a.m. to 7 p.m. Monday – Friday