Behavioral Health

At CareSource, we streamline our business practices to limit the administrative burden on you and our members. Our goal is to make it easier for you to help our members access the care they need.

Save time. Save money. Use the secure Provider Portal.

The Provider Portal lets you verify member eligibility, submit claims electronically, check claim status and more, all in one convenient location. Explore the resources available to you.

Provider Communications

CareSource understands that coordinated care is key to ensuring optimal outcomes for our members. We support behavioral health coordination across all interventions along the continuum of care. Visit these webpages for resources to support coordinated care with a holistic integrated approach.

9-8-8 Suicide & Crisis Lifeline Georgia

DIAL 9-1-1 if you or someone else is in danger.

DIAL 9-8-8 if you or someone else is:

  • In distress,
  • Feeling like there may be a risk of suicide
  • Having a crisis related to mental health or substance use

What is 9-8-8?

9-8-8 is a direct, national line that connects individuals with suicide prevention and mental health crisis resources.

Effective July 16, 2022, 9-8-8 calls, texts and chats in Georgia are answered by the Georgia Crisis and Access Line (GCAL), 24 hours a day, seven days a week, 365 days a year.

Questions about 9-8-8?

Check out the 9-8-8 website to review when to use 9-8-8, watch how it works and access the Overview video.

Coordinating Integrated Care

CareSource understands that coordinated care is key to ensuring optimal outcomes for our members. We ensure that all of our providers have access to behavioral health resources and that behavioral health is integrated across all interventions.

We are committed to zero suicides. Explore our Suicide Prevention Tool Kit for resources to help you integrate suicide prevention strategies into your practice.

And in the battle against opioid abuse, we are taking action. Visit the Opioid Tool Kit for resources to support your practice and encourage best practices in opioid use and pain management.

Member Benefits

As a CareSource provider, you can easily access members’ benefits to best serve their needs.

Quality Improvement

CareSource continually assesses the quality of care and service offered to its members and implements programs to improve operational efficiency, delivery of health care services and health outcomes. We have established a Quality Improvement program to continually help us raise the bar on member care.

Provider Resources