Care And Disease Management

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TRICARE Prime® Demo by CareSource Military & Veterans™ offers care management that can provide a broad spectrum of educational and follow-up services for your patients.  Program participation is voluntary, and beneficiaries may opt out at any time.

You can access care plans online through the provider portal to easily provide input into your patients’ care plans and consult with care coordinators. 

Care Management Program  

Our Care Management program is a fully integrated health management program that strives for beneficiary understanding of and satisfaction with their medical care. 

Our Care Management team helps support your patient through the following:

  • Initial and ongoing assessment activities 
  • Coordination of care 
  • Education to promote self-management 
  • Providing additional community resources 
  • Transportation assistance 

We offer individualized education and support for many conditions and needs, including: 

  • Asthma
  • Depression
  • Diabetes
  • Heart Disease
  • High Blood Pressure
  • Pregnancy
  • Substance Use Disorder
  • Weight Loss

Disease Management Programs  

 Our free Disease Management programs help our beneficiaries find a path to better health through information, resources and support. 

We help our beneficiaries through: 

  • The MyHealth online program for beneficiaries 18+ to participate in a journey to improve their health 
  • Access to health education and an Interactive Health Library within the MyLife app which has helpful tips and information 
  • Coordination with outreach teams 
  • One-to-one care management (if they qualify) 

Beneficiaries with specific disease conditions are identified by criteria and health assessment. All ages (children, teens, and adults) are eligible. These beneficiaries receive notifications via text, email, or letter when new educational materials are available in their MyLife App to view, prompting them to sign in and review the digital content. Any beneficiary may self-refer or be referred into the Disease Management Programs to receive condition-specific information or outreach. 

Benefits to Beneficiaries and Health Partners 

Beneficiaries identified in the Disease Management programs receive help finding the appropriate level of care for their condition, and they are encouraged to actively participate in the patient-provider relationship. The programs improve the percentage of beneficiaries who receive their recommended screenings. 

Want More Information? 

For questions not addressed on our website, please contact the TRICARE Prime Demo Care & Disease Management department at 1-844-206-6188.