Training & Events
We look forward to meeting you in a future event! Check back frequently for upcoming event announcements.
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Provider Education Series: Assignment and Attribution
Both “assignment” and “attribution” refer to the association between members and providers, but the terms are not interchangeable. CareSource has prepared this summary document to define these terms and describe the attribution process.
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Provider Education Series – Credentialing Overview
CareSource is committed to a seamless and expedient credentialing process. This reference sheet provides an overview of credentialing requirements and processes.
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Provider Education Series: Provider Satisfaction Surveys
CareSource annually surveys members and providers to measure health-plan performance. This module of the Provider Education Series provides an overview of the Provider Satisfaction Survey. Watch the video to learn about the survey and how CareSource uses the results to improve performance and relationships with our providers.
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Provider Education Series: Contracting
At CareSource, we work with our healthcare providers to ensure the highest quality of care for our members, and we are committed to making it easy for you and your staff to do business with us. This module of the Provider Education Series shares CareSource’s philosophy, product offerings, and process for becoming a new CareSource Health Partner.
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Provider Education Series: Access and Availability Standards
CareSource has a comprehensive quality program to help ensure that our members receive the best health care services possible. This includes evaluation of the availability, accessibility and acceptability of services rendered to the patient by participating providers. This presentation reviews the NCQA Access and Availability standards and outlines the expectations for office hour availability.
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Antipsychotics Educational Training
Learn more about antipsychotic medications their metabolic/concurrent uses when treating members with these prescriptions.
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Major Depression & HEDIS Educational Training
Learn more about Major Depression, HEDIS, and how to meet quality standards on the Antidepressant Medication Management (AMM) measure when treating members with this condition.
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Provider Education Series: Life Services
This module of the Provider Education Series introduces the CareSource Life Services® program. You will hear about the ways this program addresses the gap between healthcare and community support services, review the ways that social determinants impact health, and the process for connecting your patients with the Life Services program.
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Provider Education Series: Provider Portal
This edition of the Provider Education Series presents information on CareSource’s provider portal. Please access the presentation to learn more about our portal’s functionality and how to work with us through the portal’s many self-service features.
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Q1 2021 Town Hall Presentation
Learn more about provider portal enhancements and behavioral health coordination in this Quarter 1, 2021, Town Hall Presentation.
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Screening, Brief Intervention, Referral to Treatment (SBIRT) Training
Screening, Brief Intervention and Referral to Treatment (SBIRT) is a comprehensive, integrated, public health approach for early identification and intervention with patients whose patterns of alcohol and/or drug use put their health at risk. CareSource encourages providers to implement SBIRT in their practices as a tool for proactively engaging patients in substance use or mental health treatment when necessary. Please access this brief training on SBIRT for information on what it is, how to implement it and how to bill for it.