Updates & Announcements
We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.
- COVID-19 information
- Pharmacy information, including our Preferred Drug Lists (PDLs)
- Medical, pharmacy, reimbursement and administrative policies
- Authorization requirements as communicated through network notifications below
The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.
General Updates
| 2023 | Date |
|---|---|
| Policy Updates September 2023 | 09/01/2023 |
| Multi-Factor Authentication Implementation – UPDATE | 08/08/2023 |
| Policy Updates August 2023 | 08/01/2023 |
| August 2023 Avalon Policies | 08/01/2023 |
| August 2023 DentaQuest Policies | 08/01/2023 |
| August 2023 NIA Policies | 08/01/2023 |
| Multi-Factor Authentication Implementation | 07/27/2023 |
| Inflation Reduction Act Implementation Notice | 07/12/2023 |
| Policy Updates June 2023 | 06/01/2023 |
| Closing Diabetes Retinopathy Screening Care Gaps | 05/24/2023 |
| Q3/Q4 Avalon Policies | 05/01/2023 |
| Policy Updates May 2023 | 05/01/2023 |
| Public Health Emergency Ending – Updates to Benefits and Rates | 04/10/2023 |
| CAHPS Email Campaign and Quality Patient Experience Guide | 04/03/2023 |
| Policy Updates April 2023 | 04/01/2023 |
| White Bagging Prohibited: State-Issued Directive | 03/22/2023 |
| 2023 D-SNP and Ohio MyCare Model of Care Training Requirement | 03/14/2023 |
| Member Balance Billing Update | 03/09/2023 |
| Policy Updates March 2023 | 03/01/2023 |
| 2023 Pharmacy Network Change | 02/23/2023 |