Updates & Announcements
We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.
- COVID-19 information
- Pharmacy information, including our Preferred Drug Lists (PDLs)
- Medical, pharmacy, reimbursement and administrative policies
- Authorization requirements as communicated through network notifications below
The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.
COVID-19 Updates
| Latest Updates | Date |
|---|---|
| COVID-19: Vaccination Billing Guidance | 03/04/2021 |
| COVID-19: Provider Vaccination Resources | 02/16/2021 |
| COVID-19: Vaccination Billing Resource | 01/29/2021 |
General Updates
| 2021 | Date |
|---|---|
| Balance Billing Reminder | 05/21/2021 |
| Utilization Management Process | 05/18/2021 |
| Policy Updates May 2021 | 05/01/2021 |
| Annual Access & Availability Standard Requirements | 03/11/2021 |
| Policy Updates March 2021 | 03/01/2021 |
| Policy Updates February 2021 | 02/01/2021 |
| Elective Transplant Process Change | 01/08/2021 |
| 2020 | Date |
|---|---|
| UPDATE - Prior Authorization Requirements | 12/31/2020 |
| Welcome, Providers! | 12/29/2020 |
| SolarWinds Cyberattack | 12/21/2020 |
| Introducing New Prior Authorization Procedure Code Look-Up Tool | 12/17/2020 |
| Register With Dental Partner DentaQuest - Reminder | 12/14/2020 |
| Register with CareSource’s Payment Partner ECHO Health | 11/23/2020 |