We Want to Keep Your Data Safe.
We have a new safety feature in our mobile app and member portal. It’s called Multi-Factor Authentication (MFA). This page explains what it is and how to use it. If you have questions, call Member Services.
What is MFA?
MFA is the method used to make sure online accounts are safe. MFA uses three types of safety when logging in, such as:
How Does it Work?
Let’s say you’re logging into your My CareSouce® account. First, you’ll type in your username and password. Then, as a second step, you’ll enter a one-time code sent to your email or smartphone. That’s it!
Questions? Call us! We can help you.