Behavioral Health

Behavioral health and substance abuse services are covered services for Humana – CareSource® members.

Beacon Behavioral Health

Humana – CareSource contracts with Beacon Behavioral Health to oversee behavioral health-related functions, including:

  • Contracting and credentialing
  • Claims processing and payment
  • Referrals and triage
  • Care management

Contact Beacon at 1-877-380-9729 to:

  • Verify available behavioral health and substance abuse benefits
  • Seek an appointment
  • Seek direction for obtaining behavioral health and substance abuse services

Covered Services

Humana – CareSource members have access to specialty behavioral health Case Managers to help obtain both routine and higher complexity health care services.

Services include:

  • Outpatient routine office visits for therapy and medication management
  • A broad range of hospital-based services for both behavioral health and substance dependence disorders
  • Home-based therapy services
  • Access to community-based resources

CareSource will assist members and primary care providers (PCPs) with provider referrals and with scheduling appointments for therapy and/or psychiatry services.

Resources

Access the following behavioral health resources:

Reporting

Humana – CareSource requires that behavioral health partners send initial and quarterly summary reports of a member’s behavioral health status to the PCP, with the member’s or the member’s legal guardian’s consent. Reports may be required more frequently if clinically indicated.