Behavioral Health

How to Get Help:

Are You Suffering from a Drug or Alcohol Problem? GET HELP NOW!

Call 1-833-674-6437 or (TTY: 1-800-743-3333 or 711) for help in finding a substance use specialist.

You don’t need a doctor’s referral or pre-approval for most outpatient treatment. CareSource wants to get you on the path to recovery. You can call 24 hours a day, 7 days a week. We are here to help you when you are going through a mental health or substance use crisis. We want to make sure you get the right services as soon as possible.

Are You Feeling Depressed or Hopeless? GET HELP NOW!

Call 9-8-8 to reach a crisis counselor with the 988 Suicide and Crisis Lifeline. You can call 24 hours a day, 7 days a week. You may also call the Behavioral Health (BH) Crisis line at 1-833-227-3464 or (TTY: 1-800-743-3333 or 711) and speak to a licensed professional with behavioral health training. Call us if you are:

  • Feeling hopeless
  • Feeling overwhelmed
  • Feeling anxious
  • Feeling alone
  • Feeling depressed
  • Feeling like there is no reason for living
  • Using or abusing drugs or alcohol
  • Having dramatic mood changes

Substance Use

Knowing you need help takes courage and strength. Please do not do it alone. Treatment is more than focusing on your habit. It includes your day-to-day challenges. These can be things like medical needs and mental and social challenges. It can also be family history. The path to recovery starts here. Learn more about Substance Use Help.

My Benefits

CareSource members get more with their benefits. Click here to learn more about what’s covered.

Tools & Resources

Support Groups & Online Communities

Crisis Numbers

If you have an emergency, call 9-1-1 or go to the nearest emergency room. Here are some other supports if you are in crisis:

Contact CareSource

We want to make it easy for you to work with us. Need help in some other language or format? We can help at no cost to you Need help in another language or format? We can help.

  • CareSource24®, talk to a nurse at any time 24/7/ 365: 1-844-206-5947  (TTY: 1-800-743-3333 or 711)
  • Member Services: 1-844-607-2829 (TTY: 1-800-743-3333), 8 a.m. to 8 p.m., Monday – Friday, Eastern Time

National Resources

The National Maternal Mental Health Hotline provides support 24 hours a day, 7 days a week. Call or text at any time at 1-833-9-HELP4MOMS or 1-833-943-5746. The hotline is confidential and free. Help is offered in English and Spanish for pregnant, postpartum and post-loss individuals and their partners and families.

You can talk with professional mental health and health care providers, childbirth professionals and certified peer specialists. The hotline offers support, understanding, brief intervention and resources. You can learn more on the National Maternal Mental Health Hotline website at https://mchb.hrsa.gov/national-maternal-mental-health-hotline.

Below is a list of more helpful resources.