Select Primary Provider
Want to choose or change your Primary Care Provider (PCP)? It’s easy! You can choose a new primary provider by logging into your My CareSource account and selecting one from the providers in the CareSource network.
If you can’t find a provider, call Member Services. We’ll be happy to help you find a provider to meet your needs.
Note: If you do not select a PCP within 30 days of enrollment, one will be assigned to you. If your plan lists your primary provider on your CareSource member ID card, you will get a new ID card once you choose a new provider. Your new card should arrive in the mail within 10 days.
Remember, once you have a My CareSource account you can also use the free CareSource mobile app to get a digital image of your CareSource member ID card. The CareSource mobile app is available for both iPhone and Android systems. Get it free through the Apple App Store or Google Play today!
You must use the in-network providers except in emergency or urgent care situations. If you obtain routine care from out-of-network-providers, neither Medicare nor CareSource will be responsible for the costs, unless specifically authorized by CareSource. You must use in-network pharmacies to access the prescription drug benefit, except under non-routine circumstances when you cannot reasonably use an in-network pharmacy.