Caregiver Tools

The following tools help caregivers find resources and helpful information:

Resource Guidance

  • Find resources that provide services near you by calling Member Services.
  • Examples include Support Services for the elderly, including in-home care, meals on wheels, home repair programs and other resources.

Find a Doctor/Provider

  • Go to Find a Doctor, scroll down to your state and filter the results under Medicare by selecting Medicare Advantage from the list.
  • CareSource members must receive services from providers on the plan’s network, with few exceptions. 
  • Use this online tool to find doctors and other providers in the CareSource network.

Find My Prescriptions

  • Find My Prescriptions
  • Use this tool to review CareSource’s covered drugs.
  • If CareSource does not cover a drug that you believe should be covered, you can request a coverage decision (sometimes referred to as a coverage determination).

Find a Pharmacy

  • Find a Pharmacy
  • CareSource members must use network pharmacies for their prescription drugs.
  • Use this tool to find pharmacies near you.

Personal Medication List

  • Use the personal medication list (coming soon) to keep a record of medications.
  • Share this list with doctors and other health care providers.

CareSource.com

  • Access information about medical conditions, behavioral health and healthy living from the Education page.
  • Access your plan webpages for the Member Handbook, benefits and services and other plan information.

My CareSource®

  • Members can use My CareSource to access claim and benefit information, request an ID card or change their primary care provider (PCP) online through our secure member site, My CareSource.
  • Members must log in using their CareSource member ID, found on the member ID card.

Contact Us

  • Use Contact Us, a convenient, online list of phone numbers you can use to reach CareSource.
  • Bookmark this webpage so you can find it easily.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits and/or copayments/coinsurance may change on January 1 of each year.

The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.