COVID-19 Information and Resources

Slow the Spread and Save Lives

Things you need to know about the COVID-19 Vaccine

Your safety is the top priority of researchers and manufacturers who created the COVID-19 vaccine. The vaccine development process was similar to steps taken to develop the flu and measles vaccines. Clinical trials, FDA evaluation and advisory group review were part of this process. The COVID-19 vaccines are safe and effective. The vaccine will help keep you from getting COVID-19 and will protect other people around you. The COVID-19 vaccine is available at no charge. Adults and those 5 years and older are encouraged to get the vaccine.

Indiana State Department of Health Frequently Asked Questions

State Resources

Over-The-Counter COVID-19 Home Tests

As of April 4, 2022 over-the-counter (OTC) at-home COVID-19 tests are covered at no cost to you through Medicare Part B. No pre-approval or prescription is needed.

• Where Can I Get A Free Home Test?

  1. Get free OTC at-home COVID-19 tests through Medicare Part B
     Medicare Part B (Medical Insurance) will cover these tests if you have Part B. Since this effort is outside of your CareSource plan offerings, you won’t get this benefit through your plan, but will get it like you would if you weren’t enrolled in the plan. You might need to show your red, white, and blue Medicare card to get your free OTC COVID-19 tests (even if you have another card for a Medicare Advantage Plan or Medicare Part D plan).
     • Go to medicare.gov/medicare-coronavirus to see a partial list of pharmacies participating in the Medicare COVID-19 Over-the-Counter (OTC) tests initiative. Visit the pharmacy website or call the pharmacy for details on participating locations and how to order.
  2. Get free OTC at-home COVID-19 tests from the federal government
     Go to covidtests.govto order four (4) free OTC at-home tests mailed directly to you. This is a one time offer from the federal government to supply each household with COVID-19 tests.

• What Are The Limits on Getting No-cost Home Tests?

  Through Medicare Part B, you can get free over-the-counter tests for each calendar month until the end of the COVID-19 Public Health Emergency (PHE).

  1. Each person with Medicare Part B is limited to eight (8) OTC at-home tests per month. Eligible Medicare members will get these tests at no cost, and their annual deductible, coinsurance and copayment won’t apply. However, if you get more than the eight (8) covered OTC COVID-19 tests in any calendar month, you will be responsible for the costs of the additional tests that calendar month.
  2. COVID-19 tests for work purposes are not covered.

• Where Can I Get More Information?

  • Visit Medicare & Coronavirus for additional Medicare Part B guidance.
  • You can visit covidtests.gov.
  • Visit the CDC guidance on Testing for COVID-19.

Member Support & Resources

We want our members to know their CareSource health coverage continues to offer many existing programs and services. This also includes state resources due to COVID-19.

Transportation

• Vaccine Transportation Services

  • You can schedule transportation through CareSource or you can get a ride to the appointment on your own. Trips for COVID-19 vaccination appointments will be paid for by CareSource when you use our transportation*. A driver will take you to your appointment and will return to pick you up after your vaccination.
    * Transportation for drive thru vaccine clinics are not a part of this service.  

Health Services

• COVID-19 Vaccine
  • The COVID-19 vaccine will be available at no charge. Getting the vaccine protects you and those around you. In the early phases of the vaccine, supply will be limited, but that will increase in the months to come.
• COVID-19 Testing
  • COVID-19 testing is covered with no out-of-pocket costs for all members, regardless of their plan at approved testing locations.
• CareSource24^® Nurse Advice Line
  • CareSource24^® Nurse Advice Line provides around-the-clock access to a caring and experienced staff of registered nurses. They can answer questions you may have about your symptoms, general health and where to get care.
• Telehealth Services
  • Telehealth options are encouraged as available from your primary care provider (PCP) or through Teladoc^®. CareSource partners with Teladoc to offer members access 24/7 to doctors by phone, mobile app or computer to evaluate symptoms or risk of infection, and triage next steps. Contact your PCP to see if they offer telehealth visits.
• Care Management
  • Care Management is available to support members at higher risk for more serious problems from COVID-19 illness.

Resources

• MyResources
  • MyResources interactive tool connects members with programs and services. This includes access to food, shelter, financial support and more. Log into your My CareSource^® account.
• COVID-19 Housing Eviction Moratorium
  • The Centers for Disease Control and Prevention (CDC) issued a moratorium on evictions in September 2020. The moratorium is a short-term freeze on evictions. The goal of the moratorium was to stop further spread of COVID-19. It ended August 26, 2021.
  • Renters may now be at risk of eviction for unpaid rent and fees. Homeowners may also be able to get financial assistance through state and local government agencies. Use the below sources for more information:

CDC Resources: COVID-19 Information

Contact Us

If you are having trouble finding the information you are looking for on our website or have more questions, please call us. Our Member Services staff will be happy to answer your questions.

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