Tools & Resources

With the following tools and resources, you can find benefits and services, plan documents, forms, and submit a grievance or appeal.

Find My Prescriptions

See what medicines and medical supplies are covered.

Find A Doctor/Provider

Get the provider’s address, phone number, office hours and how to get there with this easy-to-use tool. This tool also locates urgent cares, hospitals, clinics and specialists.

Where to Get Care

Get the right care from the right place when you need it. Learn about your care options.

Plan Documents

Get copies of plan documents like your member handbook online.

Benefits & Services

Learn more about what is covered by your plan and how to make the most of your benefits.

COVID-19 Information

Learn what COVID-19 resources and support you have as a CareSource member.

Over-the-Counter Allowance

Learn more about your plan’s Over-the-Counter (OTC) allowance.


Get all of the forms you need for your CareSource plan in one place.

Caregiver Resources

These resources help caregivers and ensure their loved ones get the best care.

Submit a Grievance or Appeal

If you are unhappy or don’t agree with a decision made by CareSource or our providers, let us know.


Connect with programs and services to access food, shelter, financial support and more.

Reporting Fraud, Waste & Abuse

If you think a provider, pharmacy or member is committing fraud, waste or abuse, let us know.

Quality Improvement

Learn how CareSource protects and improves the quality of care for our members.

Contact Care Management

Are you a CareSource Dual Advantage member that needs help? The Care Management Team is here for you.