State Hearing and External Review

Request an External Review (State Fair Hearing)

You may file a request for a State  Fair Hearing if you are not satisfied with the decision of your internal appeal. You must file your request in writing within 33 calendar days of the date the notice of adverse action is mailed to you.

External Review

CareSource
Attention:   Indiana Member Appeals
PO Box 1947
Dayton, OH 45401

State Fair Hearing

Family and Social Services Administration (FSSA)
Hearings and Appeals (MS04)
402 W Washington St
Indianapolis, IN 46204

Additional Help

If you have questions about your rights or need help, please call Member Services.

You may also contact us by:
Mail: CareSource
Attn: Member Appeals
P.O. Box 1947, Dayton, OH 45401
Fax: 1-844-417-6262
Email: INMCDGRIEV@caresource.com
Online: www.caresource.com

If you have any problems reading or understanding this information, please call us. We can read the information out loud for you, in English or in your primary language. We also can help you if you are visually or hearing impaired. If you request it, we can provide language services to help you file a complaint or appeal and to notify you about your complaint or appeal. This is a free service.

Member Services: 1-844-607-2829 (TTY: 1-800-743-3333), 8 a.m. to 8 p.m., Monday – Friday