You may use Teladoc if your provider doesn’t offer telehealth or has set hours. You may use Teladoc® to speak to a board certified doctor anywhere, 24/7. Use Teladoc for many common health concerns, like:

  • Cold and flu
  • Sore throat
  • Sinuses
  • Allergies
  • Pink eye
  • Ear infections
  • Urinary tract infections
  • Rash
  • Skin conditions

You can also use Teladoc for behavioral health* concerns, such as those listed below. You can talk with a therapist or prescriber seven days a week, 7 a.m. to 9 p.m.

  • Anxiety
  • Depression
  • Stress
  • Substance use
  • Trauma
  • Relationship issues
  • And more

*Must be 17 years of age or older

Connecting with Teladoc is easy!

Have your CareSource member ID number ready when you call. You will need to answer a few questions. The doctor will call you, often within 10 minutes.

Note: Teladoc should not be used for trauma, chest pain, shortness of breath, or the prescribing of Drug Enforcement Agency (DEA) controlled substances.