Behavioral Health

With the stresses of today’s world, our mental health is as important as our physical health. For this reason, CareSource offers behavioral health as part of your core benefits. This means that counseling and addiction services are covered benefits by your CareSource health plan.

CareSource Covers Services to Help You with Mental Health or Addiction

Whether it’s depression, anxiety, alcohol or drug dependence, we provide treatment and counseling options to help you through difficult times in your life. We believe in recovery. We believe treatment works. These are just a few of the services we provide to take care of you. Age restrictions apply for behavioral health visits.

Services for You:

Addiction services

Treatment options to assist you on your journey of recovery from substance use disorder.

Assessments & Screenings

Tools to help you and your providers find the areas where you could improve your health and well-being.

Partial Hospitalization

A structured program of active psychiatric treatment provided as a hospital outpatient service or by a community mental health center. These services are more intense than the care received in your doctor’s or therapist’s office. It is also an alternative to inpatient hospitalization.

Counseling

Individual, family and group sessions to talk it out

Detoxification

Management of physical symptoms of withdrawal and treatment to help you move toward recovery from alcohol/drugs

Opioid treatment

Opioid treatment, including Medication Assisted Treatment (MAT); specialized medications and therapy for maintenance and detoxification

Psychiatry

Advanced therapy and medications to treat your condition (in medical office or home)

Residential treatment

Live-in recovery treatment for mental illness or drug dependence

This is not a complete list of benefits. See your Evidence of Coverage or call Member Services for additional details.

How to Get Help

Are You Suffering from a Drug or Alcohol Problem? GET HELP NOW!

Call 1-833-674-6437 for help in finding a substance use specialist. You don’t need a doctor’s referral or prior approval for most outpatient treatment. CareSource wants to get you on the path to recovery.

Are You Feeling Depressed or Hopeless? If you are in an emotional crisis and need help now, call our CareSource24 line or dial 988 for immediate attention. Both of these helplines are available 24 hours a day, 7 days a week.

If you want to see a mental health professional, you can go to any provider in our network. You don’t need a doctor’s referral or prior approval for most outpatient treatment. We can help you find a provider close to you. Call Member Services at 1-833-230-2020 (TTY: 711).

Find a Doctor/Provider

In our Find a Doctor tool you will find a variety of health professionals including marriage and family therapists, substance use counselors, social workers, community mental health centers and more. Click on Get Started and fill out location information. Under the Choose Plans page, scroll to your state and filter the results under Medicare by selecting Dual Special Needs from the list. If you don’t see the help you need, call us at 1-833-230-2020 (TTY: 711).

If you have a Care Manager, give him or her a call. Your Care Manager can help you find the resources you need to be healthy. If you don’t have a Care Manager, you can request one! Talk with your primary care provider (PCP) or call Member Services.

Not sure what to do? Call one of our qualified registered nurses with CareSource24® Nurse Advice Line or use the toll-free number on your CareSource member ID card.