Care & Disease Management

CareSource offers care and disease management programs. These programs can help you learn about your health and how you can better manage your specific health conditions. Our goal is to make sure you have the right tools to stay as healthy as possible. These programs are available to you at no cost.

Care Management

CareSource has nurses, social workers, and community health workers who can work with you one-on-one to help coordinate your health and non-health care needs. They can contact you by phone:

  • If your doctor requests one to contact you
  • If you request a phone call
  • If our Care Management staff feels their services would be helpful to you or your family

Our staff is trained to help you and your family with any special medical problems like asthma, cancer, being medically frail or with other medical conditions. We can also work with you if you need help figuring out when to get medical care from your doctor, an urgent care center or the emergency room.

For more information about Care Management or to talk with a staff member, call Member Services at the number below.

Disease Management

CareSource offers a Disease Management Program. This program can help you learn about your health and how you can better manage your specific health conditions such as:

  • Asthma
  • Diabetes
  • High blood pressure

Our goal is to make sure you have the right tools to stay as healthy as possible. This program is available to you at no cost.

We may receive information from your doctor, pharmacy or other health care source, letting us know that you would benefit from this program. We will send you materials related to your health condition along with tips for use in the online MyHealth tool. We have health guidelines and information for asthma, diabetes, and high blood pressure.

The goals of our program include:

  • Helping you understand how to take good care of yourself
  • Helping you adopt a healthy lifestyle
  • Working with your doctor to reach your health goals

If you would like more information on these conditions or you would like to opt-out of the program, please call 1-844-438-9498 (TTY: 711) 8 a.m. to 5 p.m., Monday through Friday. We are committed to improving the health and wellness of our members.

Disease Management for Kids and Teens 

Kids and teens may need help if they are dealing with a chronic condition like asthma. Visit the KidsHealth page to find out more!

Member Services: 1-877-806-9284 (TTY: 1-800-743-3333 or 711)