Electronic Visit Verification

The 21st Century Cures Act directs state Medicaid programs to require providers of personal care services and home health services to use an electronic visit verification (EVV) system to document services rendered. Federal law requires that providers use the EVV system to document the following information:

  • Date of service
  • Location of service
  • Individual providing service
  • Type of service
  • Individual receiving service
  • Time the service begins and ends

What is EVV?

Electronic Visit Verification (EVV) uses technology to electronically record when a caregiver begins and ends an in-home service with a Medicaid waiver participant. These systems require a device, such as a smartphone, GPS-enabled tablet, or landline, to collect the caregivers’ start and end times.

Use of an EVV system to document home health services will be required for dates of service on or after Jan. 1, 2023.

Preparation Guide

To help providers prepare for this requirement, the IHCP has developed a two-page resource with helpful information: Electronic Visit Verification Preparation guide. This resource describes the required steps for providers that wish to use the state’s EVV solution (Sandata), along with steps for providers that wish to use an alternative EVV vendor. For more information, visit the Indiana Medicaid website.