Patient Care

At CareSource®, everything we do is centered on improving the lives of our members – your patients.

Our Patient Care webpages provide information and resources that help us work together to provide the best care for our members.

Right Choices Program (RCP)

The RCP monitors utilization of Indiana Medicaid members who have been identified as over-utilizing or inappropriately using Medicaid services. The goal of the RCP is to provide quality health care through education and intervention that includes restrictions to specific physicians, pharmacy, and hospital providers (lock-in providers). The RCP manages member utilization through intensive member education and case management.

If you would like to refer someone to be considered for the RCP, please email the lockin program and provide the following information:

  • Member’s name
  • Member’s date of birth
  • Member’s CareSource ID number