Quality Improvement
Program Purpose
CareSource is committed to providing evidence-based care in a safe, member-centered, timely, efficient and equitable manner. The scope of the CareSource Quality Management and Improvement Program (QMIP) is comprehensive, inclusive of both clinical and non-clinical services, and health, safety and welfare concerns. CareSource monitors and evaluates the quality and safety of the care and service delivered to our members, emphasizing:
- Accessibility to care
- Availability of services and practitioners
- Medical and behavioral health services
- Internal monitoring, review and evaluation of program areas, including utilization management, disease management, care management and pharmacy
Contact Us
If you would like more information about CareSource Quality Improvement, please call Provider Services, Monday through Friday, 8 a.m. to 8 p.m. Eastern Time (ET) at 1-844-607-2831.
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).