Training & Events

We look forward to meeting you in a future event! Check back frequently for upcoming event announcements.

• Provider Education Series: Assignment and Attribution

  Both “assignment” and “attribution” refer to the association between members and providers, but the terms are not interchangeable. CareSource has prepared this summary document to define these terms and describe the attribution process.

  Assignment and Attribution FAQ

• Provider Education Series: Provider Satisfaction Surveys

  CareSource annually surveys members and providers to measure health-plan performance. This module of the Provider Education Series provides an overview of the Provider Satisfaction Survey. Watch the video to learn about the survey and how CareSource uses the results to improve performance and relationships with our providers.

  VIEW THE PROVIDER SATISFACTION SURVEY TRAINING

• Provider Education Series: Contracting

  At CareSource, we work with our healthcare providers to ensure the highest quality of care for our members, and we are committed to making it easy for you and your staff to do business with us. This module of the Provider Education Series shares CareSource’s philosophy, product offerings and process for becoming a new CareSource Health Partner.

  VIEW THE CONTRACTING TRAINING

• Provider Education Series: Credentialing

  CareSource is committed to a seamless and expedient credentialing process. In this module of the Provider Education Series, we cover credentialing requirements and best practices for submitting the required documentation to CareSource.

• SBIRT & HBAI Educational Training

  Learn more about Screening, Brief Intervention and Referral to Treatment (SBIRT) and Health and Behavior Assessment & Intervention (HBAI) when seeing, treating and billing for patients with substance use disorder (SUD).

• Major Depression & HEDIS Educational Training

  Learn more about Major Depression, HEDIS, and how to meet quality standards on the Antidepressant Medication Management (AMM) measure when treating members with this condition.

  View the Training

• Provider Education Series: Access and Availability

  CareSource has a comprehensive quality program to help ensure that our members receive the best possible health care services. It includes evaluation of the availability, accessibility and acceptability of services rendered to the patient by participating providers. This presentation reviews the NCQA Access and Availability standards and outlines the expectations for office hour availability.

• Provider Education Series: Life Services

  This module of the Provider Education Series introduces the CareSource Life Services^® program. You will hear about the ways this program addresses the gap between healthcare and community support services, review the ways that social determinants impact health, and the process for connecting your patients with the Life Services program.

• Provider Education Series: Provider Portal

  This edition of the Provider Education Series presents information on CareSource’s provider portal. Please access the presentation to learn more about our portal’s functionality and how to work with us through the portal’s many self-service features.

  • NavigateProvider Portal Key Features Overview