Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource news. We share updates regarding:

  • Pharmacy information, including our Preferred Drug Lists (PDLs)
  • Medical, pharmacy, reimbursement and administrative policies
  • Authorization requirements as communicated through network notifications below 

The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

2019Date
NavigateFacility Claim Cost Share08/01/2019
NavigatePolicy Updates August 201908/01/2019
NavigateSite of Care Transition Notice08/01/2019
NavigateRegister with New Payment Partner ECHO Health by October 2507/26/2019
NavigateCoordination of Benefits (COB) Reminder07/22/2019
NavigateDuplicate Modifier on the Claim Service Line07/17/2019
NavigateProvider Dispute Process07/05/2019
NavigatePolicy Updates July 201907/01/2019
NavigateMulti-Factor Authentication Scheduled for SKYGEN CWP06/21/2019
NavigateInpatient Hospital Pre-payment Claims Reviews - Revised 6/6/201906/03/2019
NavigatePolicy Updates June 201905/31/2019
NavigateAccess Standards Updates05/30/2019
NavigatePost-Payment Diagnosis Related Group (DRG) Validation Audits05/20/2019
NavigateApplied Behavior Analysis (ABA) Rate Setting05/08/2019
NavigateRetrospective Authorization for Advanced Life Support (ALS)05/06/2019
NavigatePolicy Updates May 201905/01/2019
NavigateUpdate to Emergency Room Cost Share Application04/01/2019
NavigatePolicy Updates April 201904/01/2019
NavigateInterventions to Prevent Perinatal DepressionApplied Behavior Analysis (ABA) Rate Setting03/13/2019
NavigatePolicy Updates May 201903/01/2019
NavigateIntensive Outpatient & Partial Hospitalization Program Authorization Requirements02/20/2019
NavigateHigh Dollar Claims02/19/2019
NavigatePlace of Service Code for Claim Submissions02/14/2019
NavigateDiagnosis Related Group (DRG) Validation Audits 01/29/2019
NavigateDental Eligibility Update01/11/2019

2018Date
NavigatePolicy Update March 201912/31/2018
NavigateNotice of Changes to Retro Prior Authorization Timeframe Requirements12/26/2018
NavigatePolicy Update January 201911/30/2018
NavigateNew address for Refund Checks11/09/2018
NavigatePolicy Updates January 201911/01/2018
NavigateDuplicate Claim Processing Update09/01/2018
NavigateClarification of Indiana Network Closure Communication08/27/2018
NavigateWell-Child Care08/15/2018
NavigateConsent to Share Sensitive Health Information08/07/2018
NavigateClaim Refund Check Form07/31/2018
NavigatePolicy Updates September 201807/27/2018
NavigateClaim Refund Check Form07/26/2018
NavigatePolicy Updates August 201806/28/2018
NavigateNotification of Claim Adjustments for Certain Edit Codes06/13/2018
NavigateBreast Imaging Reimbursement Policy06/05/2018
NavigatePolicy Updates July 201805/16/2018
NavigatePolicy Updates June 201804/30/2018
NavigatePY-0329 and MM-0130 Drug Testing Policies04/23/2018
NavigateUpdate to Provider Billing Address Requirements on Claims.04/09/2018
NavigatePolicy Updates April 201802/27/2018
NavigateUpdate to Health Partner Engagement Representatives02/26/2018
NavigateDiabetes Retinal Eye Exam02/12/2018
NavigatePolicy Updates March 201802/01/2018
NavigatePY-0329 and MM-0130 Drug Testing Policies02/01/2018
NavigateNew Approach to Educate and Reduce Evaluation and Management Billing Errors01/12/2018