Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource news. We share updates regarding:

The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

COVID-19 Updates

Latest UpdatesDate
NavigateCOVID-19: OTC At-Home Testing Billing Guidance04/25/2022
NavigateCOVID-19: Oral Therapies02/28/2022
NavigateCOVID-19: High-Risk Vaccination Eligibility Update03/16/2021
NavigateCOVID-19: Vaccine Billing Guidance03/08/2021
NavigateCOVID-19: Provider Vaccination Resources02/18/2021
NavigateCOVID-19: Anti-Stockpiling Quantity LimitsUPDATE05/07/2020
NavigateCOVID-19: Anti-Stockpiling Quantity LimitsThis notification has been revised. See notification dated 05/07/2020.04/24/2020
NavigateCOVID-19: Temporary Expansion for Molecular Diagnostic Testing for Influenza Virus Infection and Streptococcus A and B04/16/2020
NavigateCOVID-19: Coding and Billing for Testing Services04/13/2020
NavigateCOVID-19: CDC Health Alert on Chloroquine04/07/2020
NavigateCOVID-19: Temporary Telehealth Services03/27/2020
NavigateProtecting Members and Reducing the Spread of COVID-1903/27/2020

General Updates

NavigateChiropractic Manipulative Treatment and Rehabilitation Services05/19/2022
NavigatePolicy Updates - May 202205/01/2022
NavigateBilling Updates: Chiropractic Unbundling04/26/2022
NavigateFirst Quarter Friday Forum Invitation04/15/2022
NavigateClarification on Billing Requirements for Place of Service 1004/06/2022
NavigatePolicy Updates - April 202204/01/2022
NavigateBilling Update: Medicare Bundled Services04/01/2022
NavigatePharmacy Policy Updates - April 202204/01/2022
NavigateBilling Updates: Duplicate Discharge Day Management/ICD-10 7th Character and Therapy Proposal04/01/2022
NavigateIntroducing Teladoc, CareSource’s New Telehealth Partner03/29/2022
NavigateQuality Patient Experience Guide (CAHPS resource)03/28/2022
NavigateBilling Updates: EDCf Evaluation & Management Policy03/25/2022
NavigateRetro Authorization Submission Guidelines03/15/2022
NavigatePolicy Updates March 202203/01/2022 
NavigateProvider Portal Account Linking Enhancement02/21/2022
NavigateNo Surprises Act Update01/24/2022
NavigatePrior Authorization Requirement Updates01/14/2022
NavigateCorrect Coding Claims Update01/11/2022
NavigatePolicy Updates January 202201/01/2022
Navigate2021 Quarter 3 Provider Portal Updates12/31/2021
NavigateReminder for Provider Claim Adjustment Submission Process12/17/2021
NavigateFirst Quarter Friday Forum Invitation12/10/2021
NavigatePrior Authorization Requirement for Non-Participating Laboratory Services12/10/2021
NavigatePolicy Updates December 202112/01/2021
NavigateInformation on Obtaining Naloxone11/15/2021
Navigate2021-2022 Respiratory Syncytial Virus (RSV) Season and Synagis® Criteria11/02/2021
NavigatePolicy Updates November 202111/01/2021
NavigateMarketplace Opioid Treatment Program Coverage10/25/2021
NavigateHIPAA CORE Compliant Codes10/15/2021
NavigateNational Drug Code Billing Reminder10/15/2021
NavigatePolicy Updates October 202110/01/2021
NavigateCoordination of Care Exchange of Information Form09/24/2021
NavigateMarketplace Member Grace Period & Termination Notice09/14/2021
NavigatePolicy Updates September 202109/01/2021
NavigateSeptember Friday Forum Invitation08/18/2021
NavigatePolicy Updates August 202108/01/2021
NavigateSUD Residential Treatment Policy Reminder07/22/2021
NavigateProvider Portal Benefits07/14/2021
NavigatePolicy Updates July 202107/01/2021
NavigateCMS Interoperability06/22/2021
NavigateJuly Friday Forum Invitation06/22/2021
NavigateQ4 2020 Provider Portal Updates06/21/2021
NavigateCareSource's Care Management Program06/14/2021
NavigatePolicy Updates June 202106/01/2021
NavigateIntroducing Virtual New Provider Orientation Webinars05/27/2021
NavigateEnhanced Credentialing Reminder05/21/2021
NavigateUtilization Management Process05/18/2021
NavigateProvider Portal Enhancements05/05/2021
NavigatePolicy Updates May 202105/01/2021
NavigateWe Want To Hear From You!04/26/2021
NavigateApril Friday Forum Invitation04/12/2021
NavigatePolicy Updates April 202104/01/2021
NavigatePolicy Updates March 202103/01/2021
NavigateEquian Process Frequently Asked Questions02/26/2021
NavigateCotiviti Payment Enhancement02/12/2021
NavigateAfter-Hours Guidelines02/05/2021
NavigatePolicy Updates February 202102/01/2021
NavigateAnnual Access & Availability Standard Requirements01/21/2021
NavigateElective Transplant Process Change01/08/2021
NavigateUPDATE- Prior Authorization Requirements01/06/2021
NavigateDemographic Information Change Update01/04/2021
NavigatePolicy Updates January 202101/01/2021