Past Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource news. We share updates regarding:

  • Pharmacy information, including our Preferred Drug Lists (PDLs)
  • Medical, pharmacy, reimbursement and administrative policies
  • Authorization requirements as communicated through network notifications below 

The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

2019Date
NavigateHoliday Checkwrite Schedule12/26/2019
NavigateUpdates to Marketplace Prior Authorization List12/09/2019
NavigateRegister with New Payment Partner ECHO Health by December 13Deadline Extended Again!12/02/2019
NavigateAuthorizations for Advanced Life Support (ALS) Policy Update12/02/2019
NavigatePolicy Updates December 201912/01/2019
NavigatePolicy Updates November 201911/01/2019
NavigateRegistration Deadline Extended to December 1 for ECHO HealthThis notification has been revised. See notification dated 12/02/201910/11/2019
NavigateUpdate to UB-04 Billing Requirements10/01/2019
NavigateSkyGen Portal Clarification Notification10/01/2019
NavigatePolicy Updates October 201910/01/2019
NavigateRecent Provider Portal UpdatesUPDATED 10/309/23/2019
NavigateEnhancements to Prior Authorization on Provider PortalThis notification has been revised. See notification dated 07/27/2020.09/05/2019
NavigatePolicy Updates September 201909/01/2019
NavigateFacility Claim Cost Share08/01/2019
NavigatePolicy Updates August 201908/01/2019
NavigateSite of Care Transition Notice08/01/2019
NavigateRegister with New Payment Partner ECHO Health by October 25 – This notification has been updated. Please see the notification dated 10/11/201907/26/2019
NavigateCoordination of Benefits (COB) Reminder07/22/2019
NavigateDuplicate Modifier on the Claim Service Line07/17/2019
NavigateProvider Dispute ProcessThis notification has been revised. See notification dated 02/19/2020.07/05/2019
NavigatePolicy Updates July 201907/01/2019
NavigateMulti-Factor Authentication Scheduled for SKYGEN CWP06/21/2019
NavigateInpatient Hospital Pre-payment Claims Reviews - Revised 6/6/201906/03/2019
NavigatePolicy Updates June 201905/31/2019
NavigateAccess Standards Updates05/30/2019
NavigatePost-Payment Diagnosis Related Group (DRG) Validation Audits05/20/2019
NavigateApplied Behavior Analysis (ABA) Rate Setting05/08/2019
NavigateRetrospective Authorization for Advanced Life Support (ALS)05/06/2019
NavigatePolicy Updates May 201905/01/2019
NavigateUpdate to Emergency Room Cost Share Application04/01/2019
NavigatePolicy Updates April 201904/01/2019
NavigateInterventions to Prevent Perinatal Depression03/13/2019
NavigatePolicy Updates May 201903/01/2019
NavigateIntensive Outpatient & Partial Hospitalization Program Authorization Requirements02/20/2019
NavigateHigh Dollar Claims – This notification has been revised. See notification dated 01/07/202002/19/2019
NavigatePlace of Service Code for Claim Submissions02/14/2019
NavigateDiagnosis Related Group (DRG) Validation Audits01/29/2019
NavigateDental Eligibility Update01/11/2019
2018Date
NavigatePolicy Update March 201912/31/2018
NavigateNotice of Changes to Retro Prior Authorization Timeframe Requirements12/26/2018
NavigatePolicy Update January 201911/30/2018
NavigateNew address for Refund Checks11/09/2018
NavigatePolicy Updates January 201911/01/2018
NavigateDuplicate Claim Processing Update09/01/2018
NavigateClarification of Indiana Network Closure Communication08/27/2018
NavigateWell-Child Care08/15/2018
NavigateConsent to Share Sensitive Health Information08/07/2018
NavigateClaim Refund Check Form07/31/2018
NavigatePolicy Updates September 201807/27/2018
NavigateClaim Refund Check Form07/26/2018
NavigatePolicy Updates August 201806/28/2018
NavigateNotification of Claim Adjustments for Certain Edit Codes06/13/2018
NavigateBreast Imaging Reimbursement Policy06/05/2018
NavigatePolicy Updates July 201805/16/2018
NavigatePolicy Updates June 201804/30/2018
NavigatePY-0329 and MM-0130 Drug Testing Policies04/23/2018
NavigateUpdate to Provider Billing Address Requirements on Claims.04/09/2018
NavigatePolicy Updates April 201802/27/2018
NavigateUpdate to Health Partner Engagement Representatives02/26/2018
NavigateDiabetes Retinal Eye Exam02/12/2018
NavigatePolicy Updates March 201802/01/2018
NavigatePY-0329 and MM-0130 Drug Testing Policies02/01/2018
NavigateNew Approach to Educate and Reduce Evaluation and Management Billing Errors01/12/2018
2015Date
Posted
NavigateICD-10 Qualifiers11/12/2015
NavigateHealth Partner Network Notification11/04/2015
NavigateCredentialing Process10/19/2015
NavigateICD-10 Coding Guidelines Available from CMS09/16/2015
NavigateGetting Ready for ICD-1009/09/2015
NavigateNew Facility Code Edits for Claims09/03/2015
NavigateCMS Posts ICD-10-CM and PCS Code Lists08/13/2015
NavigateCMS and AMA Issue FAQs to Clarify ICD-10 Preparation Guidance08/06/2015
NavigateNew Requirements for Corrected Claims Submissions Effective August 20, 201507/22/2015
NavigateCMS Creates Countdown Video, Infographic to Ease ICD-10 Transition07/22/2015
NavigateHome Health and Hospice ICD-10 Coding Training Opportunity07/15/2015
NavigateCMS and AMA Partner on ICD-10 Preparations07/10/2015
NavigateCMS Case Studies Available to Explore ICD-10 Concepts06/11/2015
NavigateCareSource Webinar, CMS Videos and Call Available for ICD-10 Prep06/04/2015
NavigateSubmit Claims Online Through Provider Portal06/01/2015
NavigateICD-10 Readiness Assessment05/14/2015
NavigateRevised Clinical Supporting Documentation Policy05/06/2015
NavigateRoad to 10 Resource for ICD-10 Implementation04/30/2015
NavigatePediatric Clinical Guideline04/15/2015
NavigateICD-10 Webinars Scheduled04/13/2015
NavigateJ4M Cite Auto Auth04/08/2015
NavigateICD-10 Transition Tips03/30/2015
NavigateEDI Submission of Corrected Claims02/16/2015
NavigateElectronic Submission of Coordination of Benefits (COB) Claims02/12/2015
NavigateReminder to Check Member Eligibility for CareSource Just4Me™01/22/2015