Past Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource news. We share updates regarding:

  • Pharmacy information, including our Preferred Drug Lists (PDLs)
  • Medical, pharmacy, reimbursement and administrative policies
  • Authorization requirements as communicated through network notifications below 

The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

2018Date
NavigatePolicy Update March 201912/31/2018
NavigateNotice of Changes to Retro Prior Authorization Timeframe Requirements12/26/2018
NavigatePolicy Update January 201911/30/2018
NavigateNew address for Refund Checks11/09/2018
NavigatePolicy Updates January 201911/01/2018
NavigateDuplicate Claim Processing Update09/01/2018
NavigateClarification of Indiana Network Closure Communication08/27/2018
NavigateWell-Child Care08/15/2018
NavigateConsent to Share Sensitive Health Information08/07/2018
NavigateClaim Refund Check Form07/31/2018
NavigatePolicy Updates September 201807/27/2018
NavigateClaim Refund Check Form07/26/2018
NavigatePolicy Updates August 201806/28/2018
NavigateNotification of Claim Adjustments for Certain Edit Codes06/13/2018
NavigateBreast Imaging Reimbursement Policy06/05/2018
NavigatePolicy Updates July 201805/16/2018
NavigatePolicy Updates June 201804/30/2018
NavigatePY-0329 and MM-0130 Drug Testing Policies04/23/2018
NavigateUpdate to Provider Billing Address Requirements on Claims.04/09/2018
NavigatePolicy Updates April 201802/27/2018
NavigateUpdate to Health Partner Engagement Representatives02/26/2018
NavigateDiabetes Retinal Eye Exam02/12/2018
NavigatePolicy Updates March 201802/01/2018
NavigatePY-0329 and MM-0130 Drug Testing Policies02/01/2018
NavigateNew Approach to Educate and Reduce Evaluation and Management Billing Errors01/12/2018
2015Date
Posted
NavigateICD-10 Qualifiers11/12/2015
NavigateHealth Partner Network Notification11/04/2015
NavigateCredentialing Process10/19/2015
NavigateICD-10 Coding Guidelines Available from CMS09/16/2015
NavigateGetting Ready for ICD-1009/09/2015
NavigateNew Facility Code Edits for Claims09/03/2015
NavigateCMS Posts ICD-10-CM and PCS Code Lists08/13/2015
NavigateCMS and AMA Issue FAQs to Clarify ICD-10 Preparation Guidance08/06/2015
NavigateNew Requirements for Corrected Claims Submissions Effective August 20, 201507/22/2015
NavigateCMS Creates Countdown Video, Infographic to Ease ICD-10 Transition07/22/2015
NavigateHome Health and Hospice ICD-10 Coding Training Opportunity07/15/2015
NavigateCMS and AMA Partner on ICD-10 Preparations07/10/2015
NavigateCMS Case Studies Available to Explore ICD-10 Concepts06/11/2015
NavigateCareSource Webinar, CMS Videos and Call Available for ICD-10 Prep06/04/2015
NavigateSubmit Claims Online Through Provider Portal06/01/2015
NavigateICD-10 Readiness Assessment05/14/2015
NavigateRevised Clinical Supporting Documentation Policy05/06/2015
NavigateRoad to 10 Resource for ICD-10 Implementation04/30/2015
NavigatePediatric Clinical Guideline04/15/2015
NavigateICD-10 Webinars Scheduled04/13/2015
NavigateJ4M Cite Auto Auth04/08/2015
NavigateICD-10 Transition Tips03/30/2015
NavigateEDI Submission of Corrected Claims02/16/2015
NavigateElectronic Submission of Coordination of Benefits (COB) Claims02/12/2015
NavigateReminder to Check Member Eligibility for CareSource Just4Me™01/22/2015