Past Updates & Announcements

We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in an efficient manner.

Visit the Updates & Announcements page frequently to find all the latest CareSource news. We share updates regarding:

  • Pharmacy information, including our Preferred Drug Lists (PDLs)
  • Medical, pharmacy, reimbursement and administrative policies
  • Authorization requirements as communicated through network notifications below 

The links below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here.

2021Date
Navigate Billing Updates: EDCf Evaluation & Management Policy03/25/2022
Navigate 2021 Quarter 3 Provider Portal Updates12/28/2021
Navigate Reminder for Provider Claim Adjustment Submission Process12/17/2021
Navigate First Quarter Friday Forum Invitation12/10/2021
Navigate HIPAA CORE Compliant Codes10/15/2021
Navigate National Drug Code Billing Reminder10/15/2021
Navigate Coordination of Care Exchange of Information Form09/24/2021
Navigate Announcing Non-Renewal of Medicare Advantage Plans09/24/2021
Navigate September Friday Forum Invitation08/18/2021
Navigate Provider Portal Benefits07/14/2021
Navigate CMS Interoperability06/22/2021
Navigate July Friday Forum Invitation06/22/2021
Navigate Introducing Virtual New Provider Orientation Webinars05/27/2021
Navigate Balance Billing Reminder05/21/2021
Navigate Enhanced Credentialing Reminder05/21/2021
Navigate Utilization Management Process05/18/2021
Navigate Policy Updates May 202105/01/2021
Navigate We Want To Hear From You!04/26/2021
Navigate April Friday Forum Invitation04/12/2021
Navigate Policy Updates April 202104/01/2021
Navigate Policy Updates March 202103/01/2021
Navigate Equian Process Frequently Asked Questions02/18/2021
Navigate After-Hours Guidelines02/05/2021
Navigate Policy Updates February 202102/01/2021
Navigate Annual Access & Availability Standard Requirements01/21/2021
Navigate Elective Transplant Process Change01/08/2021
Navigate Demographic Information Change Update01/04/2021

2022Date
Navigate Multi-Language Insert Requirement12/08/2022
Navigate Policy Updates December 202212/01/2022
Navigate Face-to-Face Visit Encounter Requirement11/21/2022
Navigate Provider Alternative Format Request11/10/2022
Navigate Prior Authorization Updates11/11/2022
Navigate 2022 Fourth Quarter Friday Forum11/07/2022
Navigate Updated Prior Authorization List11/1/2022
Navigate Policy Updates November 202211/1/2022
Navigate Indiana Pregnancy Promise Program10/24/2022
Navigate Policy Updates October 202210/01/2022
Navigate CLIA-Waived Tests Update09/01/2022
Navigate Policy Updates September 202209/01/2022
Navigate Billing Update: Incorrect Billing of Modifier 58 Notification08/24/2022
Navigate Billing Update Re: Multiple Outpatient Claims08/17/2022
Navigate Save the Date: Third Quarter Friday Forum07/20/2022
Navigate Policy Updates July 202207/01/2022
Navigate Introducing Teladoc, CareSource's New Telehealth Partner06/09/2022
Navigate Upload Claim Submissions Seamlessly in Provider Portal06/01/2022
Navigate Policy Updates June 202206/01/2022
Navigate Billing Updates: Duplicate Discharge Day Management/ICD-10 7th Character and Therapy Proposal05/06/2022
Navigate Billing Updates: Chiropractic Unbundling04/26/2022
Navigate First Quarter Friday Forum Invitation04/15/2022
Navigate Quality Patient Experience Guide (CAHPS resource)03/28/2022
Navigate Billing Updates: EDCf Evaluation & Management Policy03/25/2022
Navigate Retro Authorization Submission Guidelines03/15/2022
Navigate Policy Updates March 202203/01/2022 
Navigate Provider Portal Account Linking Enhancement02/21/2022
Navigate Prior Authorization Requirement Updates01/14/2022
Navigate Correct Coding Claims Update01/11/2022
Navigate Policy Updates January 202201/01/2022