Additional Services

Health and Wellness 

MyHealth

Through MyHealth, adults have access to personalized health tools. Track exercise goals and complete interactive Journeys®. Get small step guides that help you manage health and wellness topics specific to your needs. To get started, simply log in to your My CareSource® account.

myStrengthSM

Take charge of your mental health and try our wellness tool called myStrengthSM. This is a safe and secure tool designed just for you. It offers personalized support to help improve your mood, mind, body and spirit. You can access it online or on your mobile device at no cost to you. myStrength offers online learning, empowering self-help tools, wellness resources and inspirational quotes and articles.

You can visit mySrength for more information and to sign up. Complete the myStrength sign-up process and personal profile. You can also download the myStrength app for iOS and Android devices and SIGN IN using your login email and password.

Easy Access to Care

Sometimes you need medical care, but you can’t see your primary care provider (PCP). CareSource makes it easy to get care for common health needs. For information about all of the options available to you, see Where to Get Care.

CareSource24® Nurse Advice Line

You can call CareSource24® any time you have a question about your health. A caring registered nurse will answer your questions and can even help you decide what kind of care you need. Nurses are available 24 hours a day, 365 days a year. The number is on your CareSource member ID card.

Convenience Care Clinics and Urgent Care Centers

Need care quick or after hours? The CareSource network includes urgent care centers and retail health clinics inside drug and grocery stores to help you get care when and where you need it. These clinics often have evening and weekend hours and allow walk-ins. You can find these network providers through Find a Doctor, our online search tool.

Care and Disease Management Programs

You have full access to a continuum of services with community-based, care coordination teams to meet your personal needs. Disease management programs help members manage their chronic health conditions, such as asthma, diabetes and high blood pressure. Learn more.

Convenient Resources 

CareSource Mobile App

Manage your CareSource plan on the go with CareSource mobile app. The app lets you access your secure My CareSource account from your mobile device to:

  • View and share your digital CareSource member ID card
  • Access your secure My CareSource® account
  • Find a doctor, hospital, clinic, or urgent care near you
  • View your claims
  • Call CareSource24® Nurse Advice Line and speak with a Registered Nurse anytime, 24/7/365
  • Call and speak with Member Services
  • Connect with MYidealDOCTOR™, your telehealth services partner
  • And more!

The CareSource mobile app is available for both iPhone and Android systems. Get it free through the App Store® or Google Play® by searching for CareSource.

My CareSource Member Portal

My CareSource® is your personal online account on our member portal. Use your My CareSource account to:

  • Choose or change your primary care provider (PCP)
  • Take a health assessment or screening each year. Learn how and why.
  • Request a new CareSource member ID card
  • Review your benefits
  • Access your claims online
  • Take charge of your health with MyHealth, by tracking your exercise goals and completing interactive Journeys® (available for members age 18+)
  • And more!

Member Services: 1-844-607-2827 (TTY: 711). We are open 8 a.m. to 8 p.m. EST, seven days a week from October 1 to March 31, and Monday through Friday the rest of the year.