Caregiver Tools

The following tools help caregivers find resources and helpful information:

Resource Guidance

  • Find resources that provide services near you by calling Member Services.
  • Examples include Support Services for the elderly, including in-home care, meals on wheels, home repair programs and other resources.

Find a Doctor/Provider

  • Go to Find a Doctor/Provider, scroll down to Kentucky and filter the results under Medicare by selecting Dual Special Needs from the list.
  • CareSource members must receive services from providers on the plan’s network, with few exceptions. 
  • Use this online tool to find doctors and other providers in the CareSource network.

Find My Prescriptions

  • Find My Prescriptions
  • Use this tool to review CareSource’s covered drugs.
  • If CareSource does not cover a drug that you believe should be covered, you can request a coverage decision (sometimes referred to as a coverage determination).

Personal Medication List

  • Use the personal medication list (Navigate English | Navigate Spanish) to keep a record of medications.
  • Share this list with doctors and other health care providers.

  • Access information about medical conditions, behavioral health and healthy living from the Education page.

My CareSource®

  • Members can use My CareSource to access claim and benefit information, view and request a CareSource member ID card or change their primary care provider (PCP) online through our secure member site, My CareSource.
  • Members must sign up using their CareSource member ID number, found on the CareSource member ID card.

Contact Us

  • Use Contact Us, a convenient, online list of phone numbers you can use to reach CareSource.
  • Bookmark this webpage so you can find it easily.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits and/or copayments/coinsurance may change on January 1 of each year.

The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.