Caregiver Tools

Here are some helpful tools and resources for Caregivers to use:

Resource Guidance

• Find resources that provide services near you by calling Member Services.
• Examples include support services for the elderly, including in-home care, Meals on Wheels^®, home repair programs, and other resources.

Find a Doctor/Provider

• Use this online tool to find doctors and other providers in the CareSource Network.

• Find A Doctor
• Use this online tool to find doctors and other providers in the CareSource network.
• CareSource members must receive services from providers within the plan’s network, with few exceptions.

Find My Prescriptions

• Use this tool to review CareSource’s covered drugs.
• Find My Prescriptions
• If CareSource does not cover a drug that you believe should be covered, you can request a coverage determination or decision 

Find a Pharmacy

• Find a Pharmacy

Personal Medication List

• Use the Navigate personal medication list to keep a record of medications. 
• Share this list with doctors and other health care providers.

CareSource.com

• Access information about medical conditions, behavioral health and healthy living from the Education page.
• Access your plan webpages for the Member Handbook, benefits and services and other plan information.
• Access the Plans section of the website to see plan documents (such as the Evidence of Coverage) for your plan, the Member Handbook, benefits and services and other plan information.

My CareSource

• • • Use the My CareSource member portal. You can:
      • See claim and benefit information
      • View and ask for CareSource member ID card
      • Change a primary care provider
    • To sign up, go to MyCareSource.com. Click Sign Up at the bottom of the page. Answer the questions. Click Register.
    • Members can use My CareSource^® to
      • access plan documents,
      • view claim information,
      • request an ID card, or
      • change their primary care provider (PCP)
      • update their communication preferences.
    • Members must log in using their CareSource member ID, found on the member ID card.

Contact Us

• • • See important CareSource phone numbers on the Contact Us page.
    • Bookmark this webpage so you can find it easily

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits and/or copayments/coinsurance may change on January 1 of each year.

The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.