Coronavirus Information and Resources

Member Support


CareSource24® Nurse Advice Line provides around-the-clock access to a caring and experienced staff of registered nurses. They can help you decide where to get care. Members can call the CareSource24 toll-free number located on their ID cards 24 hours a day, 7 days a week, 365 days a year.


You might be able to take advantage of early refills, 90-day fills, or home delivery. Some network pharmacies can deliver or mail prescriptions. Contact your local pharmacy to see if this service is available.

CDC Resources & Updates

COVID-19 Information

Testing for COVID-19

Drive-thru testing locations open to all Kentuckians who would like to be tested for COVID-19.

State-by-State Resources

New Benefits, Existing Programs, and Services for Members:

  • Care Management is available to support members at higher risk for developing more serious complications from COVID-19 illness.
  • Early refills of your medications for all CareSource members is available for most drugs.
  • 90-day supply of maintenance medications for CareSource members (where allowable). 
  • MyResources interactive tool connects members with programs and services to access food, shelter, financial support and more. Log into your My CareSource® account.

Contact Us

If you are having trouble finding the information you are looking for on our website or have more questions, please call us. Our Member Services staff will be happy to answer your questions.

Contact Us